Customer Service Microsoft Office

Mercedes Cruz

Charlotte, NC *****

********@*****.*** - 704-***-****

WORK EXPERIENCE

Externship Medical Assistant

Carolina Express Clinic - Charlotte, NC - August 2016 to Present Duties include giving tb skin test, im injections, also taking vital signs and registering patients into the EMR system

Popster

Doc Popcorn - Charlotte, NC - April 2015 to June 2015 Duties included taking customers' orders, making popcorn, handling payments laberor

Vanguard Culinary Group - Fayetteville, NC - September 2014 to November 2014 Duties included packing frozen food

Bakery Clerk

Cains Ice Cream Shop and Bakery - March 2014 to September 2014 Duties Included Handling customers' orders, taking cake or bake goods orders, scooping ice cream, baking cakes and brownies, handling payments

customer service

Diamonds & Gold - Fayetteville, NC - May 2012 to July 2012 EDUCATION

Medical Assisting

Brightwood College - Charlotte, NC

September 2016

G.E.D

Fayetteville Technical Community College

September 2013

CERTIFICATIONS

RMA

September 2016

CPR

January 2016

ADDITIONAL INFORMATION

Skills

• Bilingual

• CPR Certified

• Great Multitasker

• Measure and record vital signs

• Knowledge of medical terminology

• Know OSHA standards

• Fast learner

• Independent worker

• Team player

• Very familiar with Microsoft Office

• Type 35 Words per minute

• Injections

• Vital signs

• Venipuncture

• Coding

• Handling insurance claims

• Answering phone calls

• Great attitude!

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