SUDHA RAO
*****.*******@*****.*********:*****.*******@*****.***
SUMMARY
Seeking an IT position in Quality Assurance / Mobile Testing /Networking/Administration around Seattle Metro area
SPECIFIC EXPERTISE
●Excellent written and oral communication skills
●SME for Aon Quality at Genpact India.
●Installation/Troubleshooting H/W, S/W for Dell
●Installation/Troubleshooting H/W, S/W for Microsoft Windows XP
●Installation/ Troubleshooting Local Area Network.
●Data Recovery
●Assist users with Windows security patches and Antivirus/Antispyware installation.
●Dispatch S/W or H/W to solve the problem
●Knowledgeable in SQL and Java development
●Proficient in Waterfall and Agile methodologies
●Selenium Web Automation Testing
●Appium Mobile Automation Testing(Android and IOS)
●Sauce Labs Cloud based Mobile/Web Automation Testing using Selenium/Appium
●TestNG integration with Maven
●Appium integration with Maven
●Jenkins
●Page Objects, Page factory annotations
●Data driving from Excel for feeding data into Appium Test cases
●Logging Framework – log4i
●Learning Python Programming
QA PROJECTS
I am currently working as a Quality Analyst on various projects at UTEST.
Tested and reported bugs on https://my.cat.mhealthdev.us
Web Browser Functional, Exploratory Testing, Test Case Execution of :
https://www.suncountry.com/ibepublic/booking/search.html
Tested and reported bugs on www.nba.com
Tested www.carguruji.com
Tested and automated web pages using selenium
Tested Android and iOS Mobile Apps
SKILLS
Domain : Networking and Systems administration
Technical
●Languages: Java, C, C++, VB, SQL, XML, HTML, XHTML/CSS, Unix
●JavaScript, PHP, Shell Scripting, Powershell.
●OS: Microsoft Windows server 2012, Windows 10, 8, 7, Vista, XP, 2000, millennium.
●Tools: Bugzilla Test Management Tool, Jira Test Management Tool, Qtest Test Management Tool, Microsoft Office, Active Directory, DNS Server, DHCP Server, Eclipse, Net Beans, Dell Srv, Microsoft Visual Knowledge Base, Remote Desktop Connection.
PROFESSIONAL EXPERIENCE
Current: Working as a freelancer at Utest.com
Currently testing:-
1)Mobile exploratory cycle for Level Money: The goal of this script & cycle is to find any core functionality issues with their mobile app.
2)Company:BestBuy
Product:BestBuy-Android
ProductVersion:9.15.0(161951843)
Test Cycle: Best Buy for Android - 9.15 - 7/5/16 - Continuous Cycle
3)Product: Software & Security - Mobile application
bug hunt cycle for ParentsWare The goal of this script & cycle is to help the customer track down two specific bugs affecting their customers.
4)TrueMotion – Battery Test Cycle – Android (mobile exploratory cycle for TrueMotion (formerly Censio)) Censio's technology empowers drivers to get the insurance rates they deserve. We partner with insurers to offer a smartphone app that rewards consumers just for driving safely.
The Censio app runs in the background on your phone and uses data from a variety of phone sensors (e.g. GPS) to determine when and how you are driving. This data is then transmitted to Censio's servers using a very minimal amount of cellular data where it is stored and evaluated.
Other Completed Projects at Utest:
1) Craftsy 2.0 cycle 2 Functional and Exploratory Testing
2) https://stage-corpweb.duoconsulting.com/about/ Functional and Exploratory Testing
3)Fire TV cycle for Playboy: Tested core functionality issues within their TV app.
4)Yahoo! Sports (Web)
5)http://www.mercurynewmedia.com/coke/ Mobile Web Functional Testing
6)http://canary.havenly.com/ Mobile Web and Web browser Functional, Exploratory Testing
7)https://qa-web.kidbox.com/ (Continuous Cycle) Mobile Web and Web browser Functional, Exploratory Testing
8)https://www.suncountry.com/ibepublic/booking/search.html
Web Browser Functional, Exploratory Testing
9)https://my.cat.mhealthdev.us Exploratory and functional testing.
10) www.nba.com: Exploratory and functional testing.
11)http://fam-staging.mercurynewmedia.com Functional and Exploratory Testing
Previous:
Employer: Genpact, India
Client: AON Insurance, Chicago USA
Job Title: Quality Analyst February 2007 to April 2008
Responsibilities:
Perform Smoke Testing, Sanity Testing.
Review test coverage to ensure that tests incorporate acceptance criteria, both functional and non-functional.
Ensure evaluation with business stakeholders takes place on whether acceptance criteria and business needs are met within each sprint, Participates in QA acceptance testing in partnership with project team.
Track standard quality measures to assess overall Sprint (or release) quality, and suggested changes for corrective action.
Improvement and Coaching: Participated in the sprint retrospectives to capture and implement improvements in subsequent sprints. Participated in communities of practice and shares process improvements, successes, and best practices to improve ongoing quality across the team.
Employer: Genpact, India
Client: Dell, USA
Job Title: Technical support Analyst February 2006 - January 2007
Responsibilities:
Troubleshoot Dell Inspirons Hardware problems.
Troubleshoot Windows Operating system problems like reinstallation of OS, installation of antispyware/antivirus, running MSCONFIG, registry repair, cookies deletion, etc.
Dispatch Hardware required for fixing the issue.
Employer: Convergys, India
Client: Microsoft, USA
Job Title: Technical support Officer January 2004 – January 2006
Responsibilities:
Troubleshoot Microsoft Windows XP Operating system problems the user faces using Microsoft Visual knowledge base.
Troubleshoot Lan/Wan user settings.
Increase the performance of the system.
Running antivirus/antispyware scan as and when required.
Escalating the unresolved issued to the escalation group (e2e).
Registry repair. Data Recovery.
Checking for event logs to fix issues using the event viewer in computer management.
Making remote desktop connection to help resolve the issue faster with customers consent.
Education and Certifications
Degree
●Bachelors of Computer Applications, IGNOU, India
Certification
●Introduction to Java for Programmers (Learn by the byte on Udemy ) - July 2015
●CCNA (Cisco Certified Network Associate) - December 2004
●MCP 2000 Track-
Installing, Configuring and Administering Microsoft Windows 2000 Professional.
Installing, Configuring and Administering Microsoft Windows 2000 Server.
Implementing and Administering a Microsoft Windows 2000 Network Infrastructure.
Designing a Microsoft Windows 2000 Network Infrastructure.
●E-Commerce from Asset International, India
Visa Status: EAD