Customer Service Human Resources

MARTHA LARA

**** ****** ***** ********* ** ***** 817-***-**** acwlhs@r.postjobfree.com

Objective Highly organized professional with 15+ years of experience coordinating, planning and supporting daily operational and administrative functions - seeking a challenging position

Employee Relationship Coordinator – Brakebush Irving, Inc Jan 2016 – Present

Responsible for first 90 days of employment review for new hires

Employee Retention

Handling of all aspects of employee matters /reviews / resolution

Workplace Investigations

New Employee Orientations

Set-up of all LOA /Family Medical Leave

Human Resources Assistant – Brakebush Irving Inc Aug 2015 – Dec 2015

Full On-Boarding of New Employees

Handled all Aspects of the Hiring Process

Responsible for I-9 Verification Process

Onboarding / Payroll Administrator-PDS Tech, Inc. July 2014 – May 2015

Full On-Boarding of Contractors and weekly Payroll Processing.

Handled all aspects of both the hiring of the Contractor, which included all human resources paperwork and the weekly payroll processing of their paychecks.

Sales Associate - Academy Sports & Outdoors Nov 2012 – June 2014

Excellent Sales and Customer Service / Merchandising /Inventory

Senior Collections Specialist - General Electric Capital Corp Oct 2008-Oct 2012

Resolution of portfolio of up to $20MM monthly/Personal goal at 141% to goal

Collection calls/research and resolution

Resolved Billing disputes

Negotiated Late fees

Loss mitigation and bankruptcy specialist assistance

Loss Recovery and Delinquency mitigation

Executive Administrative Assistant – General Electric Capital Corp Apr 1997-Oct 2008

Managed Executive Calendar

Shadowed Executive for seamless appearance

Prepared meeting agendas / coordination of all meetings

Prepared and drafted outgoing correspondence

Responsible for Clerical Staff

Assisted Human Resources

Corporate Liaison

Education El Paso Community College El Paso, TX Associates of Applied Science –Business Admin El Paso Community College El Paso, TX Associates of Applied Science –Paralegal

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