Sales Customer Service

TRAMAINE THURMOND

*** *** **., ***** ******, SC *9842 H: 706-***-**** ************@***.***

Highly Motivated and reliable retail sales associate with more than 8 years of experience working for a big fortune 500 Co. Very driven and hard worker. Can accomplish anything put my mind to. Core Strengths Strong organizational skills Adaptibility Creative problem solver Energetic work attitude Listening skills Strong client relations Excellent communication skills Problem solver Fast learner Floor set design and visual displays Accomplishments Cashier Achieved highest number of magazine sales and protection plans and was promoted to full time. Sales Consistently met revenue goals and awarded employee of the month 3 different times. Also had company banners in department for 4 straight months for " Best in District." Responsible for troubleshooting and displaying merchandise. Consistently received positive feedback from customers by developing long-term relationships with customers

Customer-oriented

Active listening skills

Consistently meets sales goals

Retail sales

Personable

Skilled problem solver

Stocking

Merchandising

sales associate/ customer relations, 09/2003 to 03/2012 Best Buy – Augusta, GA

Described product to customers and accurately explained details and care of merchandise.Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

I also provided an elevated customer experience to generate a loyal clientele. Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

I have no problem doing what's told and fast learner. Best Buy

specialist, 10/2012 to 04/2013

Apple Store – Augusta, GA

Cleaned and organized the store, including the checkout desk and displays. Stocked and replenished merchandise according to store merchandising layouts. Alerted customers to upcoming sales events and promotions. Welcomed customers into the store and helped them locate items. Educated customers about the brand to incite excitement about the company's mission and values. Verified that all customers received receipts for their purchases. Followed merchandising guidelines to present visually appealing displays. Answered customer telephone calls promptly and in an appropriate manner. Determined customer needs by asking relevant questions and listening actively to the responses. Maintained established merchandising standards, including window, sales floor and promotional displays.

high school diploma High school diploma: 1999

North Augusta High School - North Augusta, SC

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

I was attending Aiken Technical College for radiology tech.

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