Customer Service Data Entry
Resume:
Travita LaTrice Withers
Memphis, Tennessee 38111-6343
***********@*****.***
OBJECTIVE
Obtain a position in the administrative field utilizing the skills learned through educational, personal, and work experiences.
EDUCATION
Oakhaven High School-Memphis, Tennessee 2004
Dual Path Curriculum
Salutatorian - Honors Diploma
G.P.A.-3.92
Southwest Tennessee Community College- Memphis Campus-Memphis, Tennessee 2004
Accountancy, Office Administration-Medical Administrative Assistant
G.P.A.-3.1
SKILLS
Microsoft Word, Excel, Publisher, PowerPoint, Access, Outlook software
Type 50+ wpm
10 key
Alpha-numeric key
Data Entry
Bookkeeping
Filing
Medical Billing and Coding
Detail-oriented
Answering multi-line telephone
Mailroom
Copying and Fax
ORGANIZATIONS
IAAP-(International Association for Administrative Assistants)-Memphis Chapter 2009
WORK EXPERIENCE
XPO Logistics –Supply Chain-Memphis, Tennessee February 2015-May 2016
Order Prep Clerk
Responsible for generating reports to obtain daily numbers of orders to process.
Auto and manual wave customer orders to be placed on production lines for processing.
Update reports to keep up with daily goal.
Inform line supervisors of priority orders that need special attention.
Monitor pick lines and catch any unresolved orders.
Communicate with line supervisors to resolve pending orders
Update reports with new bulk order drops.
Assure that every order is completed and shipped to diverse Disney customers.
Helen of Troy/Instaff Staffing Services-Southaven, Mississippi February 2013-January 2015
Stocking Clerk
Using Oracle software, process product transfers from warehouse locations to line locations.
Order individual product items to be loaded into specified rack locations for the line pickers to pick and pack product.
Respond to e-mail orders that are generated from supervisor.
Keep a ledger of all product orders made from stockers, pickers, and different departments within the facility.
Manage time distances between each stock order from the lift drivers.
Stock materials into specified locations.
Run product histories in order to distinguish product delivery and backorder status.
United States Census Bureau-Memphis, Tennessee May 2010-July 2010
Census Payroll Clerk
Process payroll
Filing
Employee Recruiting
Employee Status Updating
Valu Merchandisers Company-Memphis, Tennessee March 2007-May 2007
Each Pick Line Worker
Scan inventory tickets to be packed and shipped to various department stores
Pick products to be shipped to various department stores
Kroger Food Stores-Memphis, Tennessee September 2005-April 2007
Cashier/Customer Service Representative
Provide efficient customer service at service desk
Maintain an efficient workstation while multitasking (answering phone, cashing checks, handling western union accounts, etc.)
Accounting, Bookkeeping
Data Entry
Check out groceries for customers
Southwest Tennessee Community College-Memphis, Tennessee August 2005-January 2006
Student Ambassador/Recruiter
Filed memos and important documentation for all departments on campus
Entered student data into school’s database
Maintained phone messages for superior staff
Assisted student in enrollment and registration processes
Southwest Tennessee Community College-Memphis, Tennessee August 2004-January 2005
Assistant Secretary/Work Study/Accountancy, Office Administration
Filed memos and important documentation for all departments on campus
Entered student data into school’s database
Maintained phone messages for superior staff
Administer document copies to campus departments
Distribute incoming and outgoing mail to selective campus departments
Braun Research Technology-Memphis, Tennessee March 2004-May 2004
Telemarketer/Survey Technician
• Administer random surveys to willing participates and recording their opinions to each survey verbatim
References Upon Request
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