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Customer Service Data Entry

Location:
Memphis, TN
Salary:
12.00/hr
Posted:
September 13, 2016

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Resume:

Travita LaTrice Withers

**** ***** ******* **.

Memphis, Tennessee 38111-6343

901-***-****

acwlg6@r.postjobfree.com

OBJECTIVE

Obtain a position in the administrative field utilizing the skills learned through educational, personal, and work experiences.

EDUCATION

Oakhaven High School-Memphis, Tennessee 2004

Dual Path Curriculum

Salutatorian - Honors Diploma

G.P.A.-3.92

Southwest Tennessee Community College- Memphis Campus-Memphis, Tennessee 2004

Accountancy, Office Administration-Medical Administrative Assistant

G.P.A.-3.1

SKILLS

Microsoft Word, Excel, Publisher, PowerPoint, Access, Outlook software

Type 50+ wpm

10 key

Alpha-numeric key

Data Entry

Bookkeeping

Filing

Medical Billing and Coding

Detail-oriented

Answering multi-line telephone

Mailroom

Copying and Fax

ORGANIZATIONS

IAAP-(International Association for Administrative Assistants)-Memphis Chapter 2009

WORK EXPERIENCE

XPO Logistics –Supply Chain-Memphis, Tennessee February 2015-May 2016

Order Prep Clerk

Responsible for generating reports to obtain daily numbers of orders to process.

Auto and manual wave customer orders to be placed on production lines for processing.

Update reports to keep up with daily goal.

Inform line supervisors of priority orders that need special attention.

Monitor pick lines and catch any unresolved orders.

Communicate with line supervisors to resolve pending orders

Update reports with new bulk order drops.

Assure that every order is completed and shipped to diverse Disney customers.

Helen of Troy/Instaff Staffing Services-Southaven, Mississippi February 2013-January 2015

Stocking Clerk

Using Oracle software, process product transfers from warehouse locations to line locations.

Order individual product items to be loaded into specified rack locations for the line pickers to pick and pack product.

Respond to e-mail orders that are generated from supervisor.

Keep a ledger of all product orders made from stockers, pickers, and different departments within the facility.

Manage time distances between each stock order from the lift drivers.

Stock materials into specified locations.

Run product histories in order to distinguish product delivery and backorder status.

United States Census Bureau-Memphis, Tennessee May 2010-July 2010

Census Payroll Clerk

Process payroll

Filing

Employee Recruiting

Employee Status Updating

Valu Merchandisers Company-Memphis, Tennessee March 2007-May 2007

Each Pick Line Worker

Scan inventory tickets to be packed and shipped to various department stores

Pick products to be shipped to various department stores

Kroger Food Stores-Memphis, Tennessee September 2005-April 2007

Cashier/Customer Service Representative

Provide efficient customer service at service desk

Maintain an efficient workstation while multitasking (answering phone, cashing checks, handling western union accounts, etc.)

Accounting, Bookkeeping

Data Entry

Check out groceries for customers

Southwest Tennessee Community College-Memphis, Tennessee August 2005-January 2006

Student Ambassador/Recruiter

Filed memos and important documentation for all departments on campus

Entered student data into school’s database

Maintained phone messages for superior staff

Assisted student in enrollment and registration processes

Southwest Tennessee Community College-Memphis, Tennessee August 2004-January 2005

Assistant Secretary/Work Study/Accountancy, Office Administration

Filed memos and important documentation for all departments on campus

Entered student data into school’s database

Maintained phone messages for superior staff

Administer document copies to campus departments

Distribute incoming and outgoing mail to selective campus departments

Braun Research Technology-Memphis, Tennessee March 2004-May 2004

Telemarketer/Survey Technician

• Administer random surveys to willing participates and recording their opinions to each survey verbatim

References Upon Request



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