Customer Service Administrative Assistant

Location:

Posted:

September 13, 2016

Angela Bloemeke

ADMINISTRATIVE & TECHNICAL SKILLS

Software: Microsoft Office (Excel, Word, Publisher, PowerPoint)

Payroll

FMLA

Google Docs

REVELANT EXPERIENCE

Administrative Assistant & Certified Payroll Specialist, Duke University Hospital, Durham, NC, October 2006 – January 2016

Processed payroll for 180 staff, including bi-weekly hourly employees and monthly salary employees

Processed all FMLA and Leave of Absence requests

Maintained all personnel files up to hospital and JHACO standards

Prepared complex reports and documents when needed

Planned and executed departmental events and meetings for more than 150 people on and off site

Maintained calendars for business directors, medical director, and office conference room

Had extensive training on the laws and procedures for FMLA’s and Payroll

Receptionist, Wealth Development Mortgage, Raleigh, NC, October 2005 – October 2006

Maintained and updated computer system

Stacked, logged and prepared loan files to prepare for processing

Assisted loan processors and closing coordinators in various tasks

Provided exceptional customer service to clients

Closing Coordinator (contract position), Countrywide Home Loans, Raleigh, NC, June 2005 – October 2005

Checked all legal documents after closing to ensure accuracy of all home loan transactions

Funded loan documents

Acted as a liaison for Real Estate Attorneys, Closers, and Production Coordinators

Coordinated and assisted all loan closures with the Closers

ADDITIONAL EXPERIENCE

Care Taker, Lufrano Family, Apex, NC, January 2016 – August 2016

Prepared meals for elderly patient

Administered medications

Assisted with physical and occupational therapy

EDUCATION

Meredith College, Raleigh, NC, August 2015

Bachelor of Arts in Music Performance, GPA: 3.4

HONORS

Alpha Sigma Lambda, National Honor Society for Adult Students

Dean’s List