Customer Service Sales

Objective To be in an organization where I can bring ease of use to any systems implemented or designed by the said organization to guarantee customer satisfaction.

Profile

A fast learner who is diligent and organized

Strong interpersonal and organizational skills

Able to work on own initiative and independently

Adapt in multi-tasking and working under pressure to meet deadlines

A team player who works well with others

Education, Qualification & Training

University College of the Caribbean

Bachelor Degree in Business Administration - Honours

(2010-2013)

Jamaican Institute of Management

Associate Degree in Business Administration

(2007-2009)

St. Andrew Technical High

Passes in CXC General Proficiency

Grade Year

Principle of Accounts 2 2002

Principle of Business 3 2002

Mathematics 3 2006

Typewriting 2 2002

Office Procedure 2 2006

English Language 3 2011

Certificate Receptionist

Computer literate Microsoft Office

Experience Industrial Sales Limited (Seprod Ltd)

107 Marcus Garvey Drive

Kingston 13.

Credit Clerk/Customer Service Rep. (2006-Present)

Reconciliation of customers account

Building brand awareness with customers

Identify goals and objectives for sales

Know our product well.

Understand what benefits end-users would get from the brand that is being offer

Identifying target market

Don’t lie to your customers. It is important to maintain transparency

Know what the competitors are offering

Maintain impressive sales pitch

Treat customers well for higher customer satisfaction and retention

Cuna Mutual Insurance Society

Clerk (2002)

2a Manhattan road,

Kingston 5.

Awards Received Best outstanding student in all Business subject

Hobbies Singing, Reading, Communicating with peers and Listening to Music.

References Available upon request

Contact this candidate