Customer Service Accounting

James Edward Quante

E-mail: *********@*****.***

Cell: 571– 296-8228

PROFESSIONAL SUMMARY:

Accounting professional, with 10+ years of experience filling Accounts Payable, Auditor, and Accountant roles.

Extensive professional experience working with: invoices, purchase orders, vendor relationship management and vendor statements, reconciliations etc.

Strong computer skills, with proficiency utilizing Microsoft Excel and SAGE.

Bachelor’s Degree in Accounting.

Superb communication skills, with high attention to detail and the ability to multitask in a fast pace environment with ease.

TECHNICAL SUMMARY:

Word

Outlook

PowerPoint

Excel

SAGE

ERP

PROFESSIONAL EXPERIENCE:

Mid America Transplant Jul 2014 – Present

St. Louis, MO

Accounts Payable Clerk

Process invoices for purchase orders, transportation bills and restoration services

Validate services and/or goods were provided

Complete weekly check runs for payment

Perform reconciliations and practice vendor relationship management.

Review vendor statements, missing shipments, and shipment compliance.

Daily utilization of Microsoft Excel and SAGE.

Home Depot Jan 2013 – Jul 2014

St. Louis, MO

Cashier

Processed customer transactions in a friendly, prompt and accurate manner while providing support to all customer needs before and after the transaction

Assisted customers to find the products they desired

Edward Jones Jan 2014 – May 2014

St. Louis, MO Oct 2015 – Mar 2016

Tax Hotline Service Specialist

Responded to Edward Jones clients, financial advisors and tax professionals on tax forms distributed to Canadian clients

Reconciled financial information on tax forms with system source data

Assisted with regression testing of changes to the tax form production system.

Glass Gallery Nov 2012 – Jan 2013

St. Louis, MO Nov 2013 – Jan 2014

Auditor

Validated store receipts from kiosks located across the country

Verified cash, checks and credit card transactions with accountability reports

Reviewed store transactions for fraud activity and duplicate credit card swipes

Installation Management Command Oct 2005 – Nov 2011

Washington DC/San Antonio

Accountant – Financial Operations

Provided functional system management support of funds control and contractor payment systems

Assisted customers with inquiries on use of systems and steps to validate and reconcile transactions with subsidiary ledgers and the matching of receiving reports and invoices

Successfully implemented two internal accounting system interfaces with the new Army SAP system, GFEBS from 2009-2010

Validated interfacing transactions updated the general ledger accounts accurately.

Defense Finance and Accounting Service Dec 1996 – Sept 2005

St. Louis / Kansas City

Division Head

Served as the Marine Corps accounting system project manager

Directed civilian and contractor personnel in the development and maintenance of the accounting system

Received the Financial Systems Improvement Award from the Under Secretary of Defense (Comptroller) for documenting existing system requirements and establishing repeatable software development processes

Successfully managed the consolidation of 6 mainframe operating centers into one

Accountant

Served as manager of the general ledger subsystem of the Marine Corps accounting system

Reviewed customer problem reports and created System Change Request (SCR) when necessary

Approved SCRs for release to production environment

EDUCATION SUMMARY:

St. Louis University

Bachelor of Science – Accounting

AWARDS:

Home Depot Customer Service Award 2014

Financial Systems Improvement Award, Under Secretary of Defense (Comptroller) Awards Program, 2004

Sustained Superior Performance Award 2000 – 2011

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