SHELLY A BLAKE HOWARD

Martinez, Ga. *****

706-***-****

acwl5g@r.postjobfree.com

OBJECTIVE:

To be a part of a company that has the same work ethics that I do, I believe in being on time and a part of the solution. I believe in customer service.

COMPUTER SKILLS:

• I am fluent in all office machinery Multi line phones systems, Fax machines, computers

• Fluent in Smartplant, Smart Vue, Jovix

• Windows 1998 thru Windows 8.1 also Windows XP, Microsoft Word, Excel, Outlook

• PeopleSoft, ADP and Possibilities, POS

• Yearly accounting for the Veterans and adult wards and minor wards of Richmond County

• Types 55 WPM

2014 ADMINISTRATIVE / CB&I ANX-3

Ordering and tracking

Lead Tech in designing a more efficient way of tracking order(In a glance) Spread sheets

Fluent in Smartplant, Smart Vue, Jovix

2013 to 2014

ADMINISTRATOR / ALTRUS ASSISTED LIVING

Supervising and running an 11 bed Personal Care Home

Hiring and interviewing of personal and putting together HR files

Time keeping for Watson Manor and five of the other personal care homes

Working with vendors and putting together food orders and purchases for Watson Manor and the other homes, reconciling purchases with the bank

2003 to 2013 CLERK COMPLIANCE OFFICER / RICHMOND COUNTY PROBATE COURT

Assist customers by making copies also faxing documents to attorneys

Scheduling appointments and hearings for the Judge and customers

Issue marriage licenses and prepare pistol permits

Docketing petitions and preparing Citations for the newspaper

Audit accountings for incapacitated Adults and Children

2003 to 2003 COORDINATOR / SOUTHERN HOME CARE

Scheduling CNA’s and RN’s for home bound patients

Keeping timesheets and calculating mileage of Nurses and CNA’S

Keeping medical files up to date

1999 to 2002 BUSINESS TO BUSINESS SALES SUPPORT CUSTOMER SERVICE / BELLSOUTH MOBILITY/CINGULAR WIRELESS

Assist with outside sales and inside clients

Review client bills, resolving concerns quickly

Assist with inventory control

Ensure sales report are accurate and are received in a timely manor

Tracking sales quotas, open and close store, make deposits and nightly drawn reconciliation as well as daily brink pick-ups.

EDUCATION:

2003 Notary License

2005 Medical Transcription, Augusta Technical College, Certificate

2010 CPR, First Aid, Medical Technician, Certificate

2014 OSHA-10, Certificate

ACHIEVEMENTS:

2007 The first Clerk in Judge Isaac Jolles Term in Probate Court of Richmond County to receive “Raves” two separate times for great customer service from customer in the Augusta Chronicle

2002 Two awards for 100% customer service for Cingular Wireless secret shopper

1990 Top sales and customer service for Pacesetter Windows Inc. in the state of Indiana

REFERENCES:

Thomas Tinley, Attorney at Law, 706-***-****

Jenni Hyatt, Attorney at Law, 706-***-****

Zeus Bollman, CB&I / Plant Vogtle, 480-***-****

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