Eshita Saha *** Heather rd. Upper Darby, Pa *****
***********@*****.*** Phone: 484-***-****
Summary of Qualifications
Experienced in retail analysis, direct marketing, or other consumer-oriented business with large customer databases.
Strong organizational, analytical, written, verbal, & communication skills
Coordinated promotional campaigns, implemented enhancements to existing workflow and helped design and implement new applications.
Ability to effectively prioritize work, multi-task across many assignments in a fast-paced work environment.
High attention to detail and the ability to match information and place it accurately.
Demonstrated knowledge of a variety of analytical concepts and techniques.
Passionate and creative problem solver who is a self-starter and a team player.
Work Experience
T-Mobile, Philadelphia, PA November 2012-Current
Supervisor
Prioritizing workload daily and communicating deliverables with Store Managers.
Analyze customer’s interactions with associates, and resolve conflicts.
Ensure that the store meets and exceeds sales goals by motivating and training sales associates.
Oversee all store functions from sales and inventory to the implementation of new store programs and initiatives.
Utilize management skills of communication, presentation, time management, organization and planning to successfully implement company’s product.
Effective and timely communicate with Internal/External Clients and Vendors.
Retail Business Development, Marketing INC. Philadelphia, PA July 2011 - August 2012
Marketing/ Sales Manager
Developed business strategies to drive growth, profitability, and competitive success.
Set up conference Calls/Webinars, format presentations, and other meetings.
Resolved problems and negotiate positive outcomes.
Trained and leveraged the capabilities of a high-performing team.
Developed collaborative and productive partnerships with other departments of the company.
Developed and executed short and long-term plans to achieve goals accordingly to the district/region strategy.
Payless Shoes, Upper Darby, PA October 2009 – Nov. 2011
Supervisor
Managed customer relationships, project deadlines, budget of the store.
Exceeded monthly goals in every category.
Recorded clientele’s information and assisted consumers on their needs.
Changed store style in reference to company’s policy and promotion.
Managed store budget and created effective communications throughout the organization.
Effectively motivated staff evaluated performance and provided feedback.
Education & Skills
Penn State University
-Bachelor of Arts- Corporate Communications
-Languages: Fluent in Bengali, Hindi, and Urdu