Customer Service Microsoft Office
Resume:
Amberlee Nevius
Lancaster, PA 17601
P: 717-***-****
Email: ***********@*****.***
Objective: Seeking an administrative position within a professional environment where I can utilize my well-rounded communication, customer service, and organizational skills to contribute to the overall goals of an organization.
Selected Accomplishments in Areas of Expertise:
Customer Service
Satisfied and retained a variety of clientele by easily communicating with them to achieve their goals
Turned several customer phone conversations from bad to good by utilizing a friendly and respectful attitude
Produced a variety of documents and reports effectively and efficiently utilizing keyboarding and organizational skills
Happily greeted customers and communicated with them effectively in order to create a pleasant experience in a professional atmosphere
Successfully answered a variety of customer questions on a daily basis while guiding each caller to the appropriate department and/or personnel
Communication
Solely and successfully built a solid book of business by utilizing my social networking and communication skills
Maintained an easy going personality, yet professional while interfacing with a variety of personalities on a daily basis
Published in nationally acclaimed book “Inspire” and several industry magazines highlighting several pieces of my work
Developed trusted, professional working relationships with other co-workers and leaders; internally and externally
Organization & Multi-tasking
Successfully prepared a variety of reports and documents utilizing exceptional organizational skills and experience
Coordinated several assignments and tasks by utilizing multi-tasking skills
Created an efficient flow of customers and clients throughout the day by staying focused and on task
Assisted in several successful scenarios which involved other co-workers and leaders by utilizing a variety of my skills
Professional Administrative Experience:
Salon Nouveau, Stylist and Office Coordinator 09/09 – 07/10
Laser Skin Care Center, Office Coordinator 10/05 – 04/07
Dr. Clougherty Dentistry, Office Coordinator 02/03 – 01/04
Other Related Work:
Freelance Fitness Instructor 07/14 - Present
Freelance Makeup Artist 06/09 – Present
Owner/Operator Health & Fitness Coach 08/15 – Present
Hair stylist and Color Technician 01/04 – 05/16
Skills:
Microsoft Office Suite
Mac computer experience
Values:
Productive work ethic
Being punctual
Going the extra mile
Always displaying a good attitude
Passionate about helping others
Education:
2000 Graduate of Danville High School
2004 Graduate of Empire Beauty School, Harrisburg, PA
2014 Graduate of Evolution Power Yoga 200-hour RYT Teacher Training
References:
Kelly Rozick
Michelle Shirey
Jason Campbell
Contact this candidate