Customer Service Microsoft Office

Alissann Affinito

* *** ****** **** *****, CT *6512 203-***-**** *.*******@*****.***

Qualifications Summary

Skilled professional adept at working independently and within a team on a broad range of accounting related duties. Exceptional at taking initiative and overseeing/coordinating projects from conception to completion. Innovative and creative thinker who excels at assessing situations and implementing systems that assists in achieving goals and maintaining compliance. Detail oriented and resourceful professional who always maintains the highest level of integrity.

Professional Experience

Square D by Schneider Electric

East Haven, CT

Schneider Electric is a global specialist in energy management, offering integrated solutions to make energy safe, reliable efficient and productive for a broad range of markets.

Service Operations Specialist 2009 - present

Administers all business systems including backlog management, claims and inventory.

Organizes and coordinates all project estimates, job costing, invoicing from beginning to end.

Manages distribution of job documents to keep claims, debits and chargeback’s to a minimal.

Manages all orders and purchase orders throughout our affiliated companies.

Manages accounts payable and accounts receivables.

Oversees all domestic and worldwide shipping and receiving including tracking, inventory controls, customs, and on-time delivery.

Coordinates employee payroll including time logs and expense reports.

Maintain customer relationships, updating all customers’ information and following up after installation is completed.

David McDermott Auto Group

East Haven, CT

McDermott Auto group strives to offer the best products and services from Chevrolet. They offer world-class customer service and set high standards to meet the needs of their customers.

Accounting Office / Cashier 2007 - 2008

Maintained all customer information for future maintenance follow-up.

Maintained accounts receivable schedules and cash receipt statements.

Entered and balanced all daily bank deposits.

Work closely with sales force to accurately enter customers information.

Alissann Affinito page 2

Child Development Center (CDC)

Branford, CT

The Child Development Center is committed to providing a safe and wholesome environment, where each child has the opportunity to explore, experiment and develop at their own pace.

Head Preschool Teacher 2003 - 2007

Developed individualized curriculum based on the child’s needs.

Supervised staff, created and managed staff schedules, and conducted performance reviews.

Assessed child’s progress and provided feedback and updates to parents during parent/teacher conferences.

Designed, created and maintained monthly newsletters and calendars with pertinent information for parents, teachers and children.

skills

Knowledgeable in Microsoft Office programs: Excel, Word, PowerPoint and Publisher

Education

Albertus Magnus College, New Haven, CT

Bachelor of Science: Business Management, Magna Cum Laude, December 2014

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