Ophthalmic Technician
Resume:
Kanishe LaRen Tate
*********@*****.***
Galloway, Ohio 43119
PH: 614-***-****
EMAIL: *********@*****.***
Career Objective To secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the field of customer service.
Relevant Experience
-Facility Management -Employee Training
-Human Resource Management -Computer Literate (MS Office/Vista)
-Customer Service Troubleshooting -Multi-line Telemarketing
-Inventory and Organizational Experience -Item Sales and Visual Marketing
Education:
Timken Senior High School 1996-2000 Graduate High School Diploma
Columbus State Community College 2012 -2014
Work Experience:
Optician Apprentice
06/2016 – Present JC Penny Optical Columbus, Ohio
Customizing lenses and frames for customers
File paperwork and take orders for customers prescriptions
Assists customers with their insurance companies as it relates to their claims and deductibles
Handle cash for daily closing of store for totals and bank depositing records
Maintain and handle direct orders from our cooperate office
Scheduling patients through Excel
Greeting patients at front desk and over the phone
Assisting in managerial tasks
Optometric Technician
07/2015-04/2016 Luxottica
Optomap 200DX
Opd-Scan 3
Noncontact Tonometer
Nidek Lensmeter
Nidek Epic 5100 Refraction System
Visual Field Analysis
TAB (The Appointment Book)
Money Ledger Excel
ABB Optical Group (Ordering Contacts)
Greeting patients in person or over the phone with a smile
Optometric Technician
12/2014-07/2015 Tuttle and Sawmill Eye Associates
Optomap 200DX
Opd-Scan 3
Noncontact Tonometer
Nidek Lensmeter
Nidek Epic 5100 Refraction System
Eyecare Connect
TAB (The Appointment Book)
Money Ledger Excel
ABB Optical Group (Ordering Contacts)
Greeting patients in person or over the phone with a smile
Optician Apprentice
02/2014 – 12/2014 Visionworks
Pretesting of clients prior to being seen by Optometrist
Utilizing auto refractor
Knowledge of Non-Contact Tonometer
Visual field testing with auto-perimeter
Retinal camera- fundus photograph
Optician Apprentice
01/2012 – 02/2014 Dr. Barnes Eyemart Express
Assist customers with selecting frames, educate regarding script for lenses, repair & adjust lenses
Tracking of incoming inventory via computer input
Inform customers regarding insurance deductibles
File paperwork and customers prescriptions
Balance cashiers drawer at end of shift
Process & resolve customer concerns
Optician Apprentice
9/2011 – 01/2012 JC Penny Optical Columbus, Ohio
Customizing lenses and frames for customers
File paperwork and take orders for customers prescriptions
Assists customers with their insurance companies as it relates to their claims and deductibles
Handle cash for daily closing of store for totals and bank depositing records
Maintain and handle direct orders from our cooperate office
Assistant Manager
10/2010 – 9/2011 “The Paradise Shops (Airport) Columbus, Ohio”
Supervise and train sales associates to maximize first class customer service and to meet sales goals
Manage sales, operational and staffing of all shops to stay within the budget guideline
Take inventory of entire store to maintain records of merchandise
Handle cash for daily closing of store for totals and bank depositing records
Create both positive and productive work environment through clear communications and fair evaluation
Maintain managers log of store security by opening and closing store
Customer Service Representative
2006 – 2010 “Lowes Home Improvement Columbus, Ohio”
Assisted customers by locating products for a variety of home improvement projects
Act an overseer of the production of store and store cashiers daily
Answered multi-line telephones to assist customers with purchases and store locations
Opened new Lowes store accounts to meet monthly goals
Maintained daily store paperwork by filing and sending faxes to multiple store locations
REFERENCES
Dr. Triphinia Harris of JC Penny Optical – 740-***-**** (home) / 614-***-**** (cell)
Heather Gibson (Former GM of Dr. Barnes Eyemart Express) – 614-***-**** (cell)
Lamar Prince (Nanny GM) – 614-***-****
Contact this candidate