Customer Service Information Technology

Gurinderjeet Singh

** ******* ******** •Barrie, Ontario • L4M2W3

CELL 705-***-****• E-MAIL ***************@*****.***

OBJECTIVE I am eager to work in customer service and information technology environment and utilize my communication and Information technology skills and knowledge. I would also bring hardworking, punctuality and team work to your company with additional End user computing skills.

SKILLS

• Ability to listen to customers for providing great and convenient services.

• Clear communication skills for interacting with customers more efficiently.

• Excellent problem solving skills using a methodical approach and strong attention to details.

• Proficient knowledge of Microsoft Windows 7,8 and 10, VMWare Workstation, VMWare Virtualization for Desktop, MS Visio, SQL server and HTML, PowerShell, Linux, Raspberry Pie, Window Server 2008, GitHub.

• Good knowledge of computer and networking hardware and data structures.

•Good time management skills; consistently meets deadlines with the ability to multi-task.

•Excellent know of Remote Desktop Connection.

•Strong knowledge of Cisco routers, Cables, Switches, Wan and Lan Network, TCP/IP network.

• Highly adaptable at learning and understanding new concepts and procedures

• Excellent interpersonal, written and oral communication skills.

Fluent in English.

EXPERIENCE

Petro Canada February (2015) to August (2015)

Customer Service Representative (Cashier)

Customer service

Site Safety Leader

Performing cash register functions

Checking and verifying inventory reports

EDUCATION

January 2015- August 2016 Georgian College, Barrie, Ontario

Computer Systems Technician- Networking (Co-Op work term)

Courses completed: Windows OS and Server, Linux Administration, Routing Protocols, Networking Administration, Windows Server Administration, Wide Area Networking, Project Management for Networking.

Planned Completion- August 21, 2016

March 2013-April 2014 Completed High School affiliated to

State of Punjab, India

ACHIVEMENTS

Site Safety Leader (Petro Canada)

Work Smart Passed

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