Customer Service Medical
Resume:
Malinda Villarreal
Lubbock, TX
************@*****.***
Objective:
Seeking a position with a professional facility that offers the opportunity to utilize my skills, friendliness, and confident work ethics and team efforts.
Skills:
Microsoft word,excel,and PowerPoint
CMS 1500 Preparation
Reception Duties
Telephone Techniques
Process Insurance Claims
Obtain Pre-authorization
10-key/ Data Entry
Basic ICD-9/CPT Coding
Medical Terminology
Medical Transcription
Office Machine
Managing Patients Files
Medical Record Charting
Scheduling Appointments
Procedural Diagnostic Coding
Professional Accomplishment :
oDirectors Award
oDeans List
Employment History
Calvert Home Health
Lubbock, TX
04/2012-present
Clerical:
Able to use 10-key by touch or by side. Prepare admissions, discharge, and maintain records. Multitasking like the use of word or excel when needed. Consistent with filing and processing paperwork for patients as needed.
Covenant Medical Center
Lubbock, TX
6/2011-8/2011
Admission Medical Records (Externship)- Prepared folders and maintained records of newly admitted patients. Located, sign-out, and delivered medical records requested by the hospital. Complied statistical data, such as admissions, discharges, deaths, and any type of treatments given. Operate computers to enter and retrieve data type correspondence and reports. Assist other staff with coding of records.
Long John Silvers
Lubbock, TX
10/2010-9/2011
Manager:
Crew member recently promoted to manager. Maintained fast accurate service and positive guest relations. Nevertheless, ensuring produce are consist with company quality standards. Handling several responsibilities that included personnal and customers, supervising food preparation, sanitized equipment being used during restaurant hours. Other duties consisted of running the restaurant smoothly, watching the store financially, being in charge of all registers and checking daily deposits.
Industrial Moldings
Lubbock, TX
02/2007-2/2009
Machine Operator : Monitoring molding machines, inspecting, assembling, packing parts, as specifically required. Verifying documentation of processing, taking measurements of gages and visual standards. Reporting discrepancies found to manufacturing and quality control.
Long John Silvers
Lubbock, TX
7/2005-2/2009
Cashier: Provided excellent customer service and courtesy. Maintain and implemented health safety and guidelines. Followed all company policies and operational procedures. Took orders from customers, answered customers queries and provided information that was regarded to any problems or complaints. Other responsibilities included issuing receipt, replacing orders, and keeping the restaurant to it cleanness as required.
Taco Bueno
Lubbock, TX
7/2007-7/2005
Cashier/ Manger in Training: Main duty was to over see several team members, teach others correctly on preparing items needed. Spreading all promotion carefully and often. Traveled and taught current skills to other employee’s, handled any complaints in a timely matter. Attended to all transactions and procedures, allowing to be a good example to other team members joining our team. Ordering plenty of products to last until next delivery and keeping restaurant organized throughout our atmosphere.
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