Technical Support High School

PRADEEP KUMAR

Mobile: +91-999******* ~ E-mall: ***************@****.***

PRESENT ADDRESS :

H.N. 89, Madanpur Khadar,

Sarita Vihar,

New delhi-110044

(India)

PROFESSIONAL RELEVANTE XPERIENCE:

Working as an “Operation Assistant” at eCentric Solution Pvt. Ltd. (for NIC) Pvt. Ltd, New Delhi, India since August 2014 to till date.

Roles & Responsibilities:

Working continuously on a task until completion (or referral to third parties, if appropriate).

Providing support, including procedural documentation and relevant reports.

File the issue.

Managing daily Reports.

Worked as “Programmer” (ePub, Repub (For Google), Mobi (for Amazon) Finalize, (HTML, CSS Coder)) at Aptara International Pvt. Ltd. New Delhi, since November 2011 to August 2013.

Roles & Responsibilities:

Convert PDF into MS Doc file.

Coding MS doc file in XML.

FTP the files.

Worked with Planman Technologies Pvt. Ltd New Delhi, as “Project Executive” since December 2010 till September 2011.

Roles & Responsibilities:

Newspaper Digitization (Australia and New Zealand Projects)

CARRER OBJECTIVE:

Seeking a position to utilize my skills and abilities in KPO and Software (IT) industries that offers professional growth while being resourceful innovative and flexible, possesses a strong knowledge of Technical Support, HTML, XML markup language and CSS, ability to deal with the people diplomatically, willingness to learn, keen on building strong team environment and fostering open environments.

PERSONAL PROFILE

Highly flexible and adaptable performer.

Able to make healthy environment in a group.

Like challenges.

PROFESSIONAL QUALIFICATION:

1.GNIIT (Three year Software Engineering Diploma) from NIIT.

EDUCATIONAL QUALIFICATION:

1.B.A. from Awadh University, Faizabad, (UP)

2.Intermediate from UP Board.

3.High School from UP Board

ACHIEVEMENTS:

Received Scholarship in 1st year as Bhavishya Jyoti Scholarship 2006.

PROJECT:

Hospital Management with the help of Visual Studio 2005 and SQL Server.

SEMINARS:

Networking (Use and Types of Network)

TECHNICAL SKILLS:

Technical Support

Configure systems and installing software.

C# Language

Strong Knowledge of Ebook (Epub) and Mobi (PRC) Developing.

Strong Knowledge Epsilon 13 and 9 Editor.

Knowledge of all editions of windows & MS Office.

INTERESTS AND HOBBIES:

Listening Music.

Collecting Coins.

STRENGTH:

Strong determination & planning strategies for my duties.

Responsibility of doing any work completely that I start.

Positive attitude and Consistent performer.

PERSONAL INFORMATION:

Name : Pradeep Kumar Jaiswal

Father’s Name : Mr. Satish Chandra Jaiswal

Address : H.N. 202, Ramganj Patti, Pratapgarh

Uttar Pradesh-222301

Date of Birth : Jan 7, 1989.

Sex : Male

Marital Status : Single

Nationality : Indian

Languages Known : English, Hindi

DECLARATION:

I hereby declare that the information given herewith is correct to the best of my knowledge and I will be responsible for any discrepancy.

Date Signature

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