Accounting Customer Service

Siew Ling LIEW (Celine)

** ********* ********, ******** ****, NSW

Contact number: 043*-***-***

*******@*****.***

Summary

Highly skilled finance officer with accounting and finance experience in not-for-profit organization environment. Organized, and competent of managing current financial and actively vouching opportunities to improve organization functionality & profitability.

Professional Experience

Finance Officer July 2013- Present

International House of University of New South Wales

-Maintaining finance and accounting systems

-Preparing, consolidating and analysing financial and management information systems reports to CEO in support of planning and budgeting process.

-Preparing and distributing audited reports and financial reports to the board of committee with adequate information for residential college management, status of funds and budget purposes.

-Initiating, developing and implementing changes to finance and accounting systems, which resulted advancement in overall productivity and efficiency.

-Payroll processing for all employees.

-Generating fortnightly bank deposits, verifying weekly balance receipts and reconciling banking transactions for monthly financial reporting.

-Working closely with the CEO/ Master of International House UNSW to improve the efficiency and effectiveness in daily operations.

-Saving the organization a considerable amount of money half yearly by reconciling customers’ invoices and payment received to ensure prompt payments.

-Managing HR/ personnel, customer relation, supplier management.

-Manage and supervise a team of 8 Seniors comprised of students from the college. Seniors are responsible to assist with managing the day to day student affairs

Franchise owner/ Store Manager May 2010-May 2013

Chatime Westfield Parramatta

-Manage to apply accounting knowledge in managing book of accounts.

-In-charge of all stages of store operation from stock order, accounts preparation to staff roster.

-Mastered excellent customer service skills

-Successfully handled customer complaints and expectations

-Cope perfectly with flexible and hectic timetable

Vacation Intern Nov 2008- Feb 2009

Deloitte & Touché Malaysia

-Assisted senior auditors in all stages of auditing including stock take, reconciled various reports to source documents, vouching procurement documents and invoices for accuracy and existence, proofread completed financial statements.

-Exposed to worldwide Deloitte’s specially-designed audit system by Microsoft

-Participated in various audit teams in auditing from large to small company structures such as public listed companies, trading companies, and other corporations.

Education

Certified Practising Accountant (CPA) Professional Program Year 2014 - Present

Bachelor of Business and Commerce (Accounting) Year 2010 - 2011

University of Western Sydney

Bachelor of Commerce (Accounting) Year 2006 - 2009

University of Adelaide

Other Skills

Computer Literacy

-Attache

-MYOB

-Microsoft Office

-Internet Banking Direct Debit Batch Payment

Language Profiency

-English (Professional Working)

-Mandarin (Native)

-Cantonese (Native)

-Malay (Native)

REFERENCES

Audy Yoon

Risk Analyst

CGU Insurance

Mobile: 041*******

Email: ****.****@***.***.**

Evangeline Woo

Accounts/Finance Manager

Sentral Education

Mobile: 041*******

Email: **********.***@*******.***.**

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