Information Technology Engineer

RITUPARNA CHAKRABORTY

Mob.: +91-903*******

Software Engineer

Kalinga Institute of Industrial Technology

E-mail:- ********@*****.***

Career Objective :

To enhance my knowledge and technical skills and explore my field of interest through an invigorating and challenging work atmosphere with long-term advancement prospects.

Educational Qualification :

Course

Discipline/ specialization

University/ Board

Year Of Passing

Percentage

B.Tech

Information Technology

KIIT

2015

77.70%

12th

Mathematics,Physics,Chemistry

WBCHSE

2009

68.83%

10th

Mathematics,English,Bengali

WBBSE

2007

73.35%

Academic Excellence/ Certifications:

Secured 1st division in Matriculation Exam.

Secured 1st division in Higher Secondary (H.S.).

Secured highest mark in Mathematics, in Higher Secondary (in school).

Secured highest mark in DBMS in mid semester, and also in environmental science, Java.

IT Proficiencies :

DBMS

Oracle, PL/SQL Queries

Software Testing

Core Java

Skills :

Leadership

Teamwork

Adaptability

Good general understanding of Information Technology

Training and Projects :

Training on SAP-ABAP conducted by KIIT University.

A project undertaken on CESC website for consumer’s online bill generate and bill payment purpose. Project based on mainly Eclipse software, JavaScript design in Dreamweaver and Oracle Database 10g Express edition used for storing consumer’s information. This project was done under the guidance of CMC Academy.(2014) .

Summer Training from CMC Academy on Oracle, RDBMS & PL/SQL (2014) .

Certification :

Completed Certification in Core Java from HP (2013)

Summer Training from CMC academy on Oracle, RDBMS & PL/SQL .

Experience :

Currently employed in Accenture as Technical Support Engineer from 31st August 2015 .

Taking ownership of technical issues, and working with our Development group

to resolve more advanced issues when necessary,

Resolving escalated customer complaints without the need for team lead intervention,

Troubleshooting and problem resolution steps,

Operating ticketing tools (ITSM) .

Working in BEM monitoring tool, SNOW tool .

Communicating in between breach calls,

Use SAP Portal for respective alert checking.

Personal Profile :

Father’s Name : Mr. Swarnadip Chakraborty

Mother’s Name : Mrs. Kanika Chakraborty

Date of birth : May 24, 1991

Sex : Female

Nationality : Indian

Languages known : English, Hindi, Bengali, Oriya.

Hobbies : Singing, Dancing, Painting, Cooking, Web browsing.

ADDRESS FOR CORRESPONDANCE

PERMANENT ADDRESS

Boalia(near 2nd Transformer Opp-IPP-8), Dist-24 parganas(s), P.O.-Garia,

Kolkata-700084

Boalia(near 2nd Transformer Opp-IPP-8), Dist-24 parganas(s), P.O.-Garia,

Kolkata-700084

Declaration: I hereby declare that all the above mentioned information is true and fair to the best of my knowledge.

Date: 12 /05 /2016

Place: Garia, Kolkata RITUPARNA CHAKRABORTY

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