Sales and Marketing with extensive experience in data management

Charu Duggal

**** ********** **, ******, ** *****

+1-201-***-**** ******.*****@*****.***

WORK EXPERIENCE

: Bajajsons Auto Limited India Dec. 2002 – June 2005 Associate Project Manager

• Core member of project management team responsible for new initiatives on improving profit margins - analysed different business metrics for the auto parts including share of business by customer type, cost of goods by each component and profitability of component.

• Responsible to analyse complaint data on low tolerance SKUs to improve quality rates and to ensure delivery of consistent quality in parts.

• Interact with external suppliers as well as internal teams to track daily sales by component type and report the insights to upper management using excel sheets and charts.

• Responsible for finding additional market potential for the business - identify future potential customer needs using B2B business tools and communicate requirements to concerned quality heads. Classic Investment Services India June 1999 – Sep 2002 Customer Relationship Manager

• Overall responsibility to interact with clients on day today basis and maintain paper record of transactions as per communications with client on regular basis.

• Responsible for reconciling client accounts at the end of daily stock market and communicate the pending positions to head office as well as to individual clients.

• Accountable for analyzing daily positions by clients and ensure the appropriate margins in the account and reconciling and communicating the same with head office in Mumbai.

• Preparing account statements for each client and reconciling these statements with head office and communicating any discrepancies to clients as well as head office.

• Preparing monthly financial statements on transactions showing income, client value and commissions collected each month.

• Building relationship with new clients, presenting key services offered by the firm, explaining rules and regulations and preparing all the paper work required for executing all transactions.

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EDUCATION

Project Management Institute (PMI) Online USA Currently pursuing Certified Associate in Project Management (CAPM)

DAV College India Aug 1997 - Jun 1999

• Masters of Science (Mathematics)

HMV College India Aug 1994 - Jun 1997

• Bachelor of Science

- Major in Computer Science

SKILLS AND EXTRA-CURRICULAR ACTIVITIES

• Working knowledge of MS Excel and MS Powerpoint

• Publicity Director at DAV Students Career Development Society - Promoted and advertised events like Recruitment Competition, Interview Challenge with the aim to equip students with the skills required to build a successful career

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