Customer Service Representative
Resume:
CHERRONN ROBERSON
SHERMAN, TX **090
acwkfa@r.postjobfree.com
Career Objectives
To continue working with computers and customer service and going to school to learn new programs and information systems. I would love to expand to the medical field and work within billing, account recievable or medical records. Summary of Qualifications
MS WINS, EXCEL, POWERPOINT, COMPUTER DEVICES, I AM EFFICENT ON MOST COMPUTER SYSTEMS Work History
ALORICA
CUSTOMER SERVICE REP
Oct 12,2015 - May 1,2016
Worked as a customer service agent for brokers and employers billing and eligibility. Various job task from updating and adding employees to payment.
Program ended May 1.
TURBO RESTAURANTS LLC,
FOOD SERVICE Sep 18, 2011 - Jun 19, 2013
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge
Capio Partners, Sherman, Texas
account recovery specialist Dec 01, 2008 - Feb 28, 2009 inbound and outbound calls to recover past due medical debts Tyson Foods Inc, Sherman, Texas
production Mar 19, 2008 - Sep 18, 2008
My job title was a stylist, which means i arranged the meat in the trays before they were wrapped. I also operated various machines that slice the meat prior to it being styled. National Relief Chariities, Sherman, Texas
customer service Sep 09, 2007 - Nov 11, 2007
Inbound/outbound calls to accept pledges for a charity. Client Services, Denison, Texas
account recovery specialist Jun 19, 2007 - Aug 09, 2007 inbound and outbound calls for various credit card financing companies to collect deliquent accts that had been pass due for 90-180 days
Cresent Processing, Sherman, Texas
telemarketer Sep 03, 2006 - Dec 31, 2006
outbound calls to small business owners to set up appts for field reps to demostrate credit card terminal Cigna Healthcare, sherman, Texas
customer service representative Sep 09, 2004 - Aug 23, 2006 Inbound and outbound calling. Help provide services to members as well as providers. Claim and contract comparisions and explainations. Letter drafting. Authorizations several different aspects to customer service. Guaranteed Marketing Solutions, Denison, Texas
verifier Nov 10, 2003 - Mar 21, 2004
Took inbound calls from field representatives Southwestern Bell to record and verify service approval from business owners
ProCollect, Dallas, Texas
account recovery specialist Dec 01, 2002 - Jun 06, 2003 Inbound and outbound calls to recover past due debts. Skip- tracing performed on incomplete files. Attention LLC, Sherman, Texas
account recovery specialist Aug 23, 2000 - Nov 01, 2002 inbound and outbound calling to recover past due medical debts Computer Skills
Typing Speed: 65 Words Per Minute
• Apple or Macintosh Computers
• Database Software (Oracle, Access, etc)
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• EMail Software (Outlook, Thunderbird, etc)
• Graphics or Drawing Software (Photoshop, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Spreadsheet Software (Calc, Excel, etc)
• Utility Software (Virus, File Compression, etc)
• Word Processing Software (Word, WordPerfect, etc) Language Skills
English - Excellent ( Read Write Speak )
Driver's License
Class C - Standard Driver's License
References
Carolyn Ridddick
co-worker/friend
West Asset Management
acwkfa@r.postjobfree.com
Frenacee Quintana
friend
housekeeper for family
Frenchelle Baker
friend
Cableone
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