Customer Service High School

Amanda Thayer

************@*****.*** *** Prentiss Way Henrietta NY 14467 585-***-****

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Education

Rush Henrietta Senior High School

June 2011 High school diploma

Monroe Community College

June 2012 Some college studying Human Services

Experience

Outback Steakhouse 1180 Jefferson Rd Rochester NY 14623

Host and Take away service February 2009 – July 2012

Greet customers as they walked in

Create small talk

Answer phones/answer questions

Answer phones and write down orders and send through the computer

Check over bags of food to make sure everything was right in the order

Helped others out when needed

Pride and Joy Childcare {52 Finn Rd West Henrietta NY 14467}

Assistant Teacher June 2012-May 2016

Help come up with lesson plans

Made own lesson plans and weekly themes

Greet children and parents as they entered the classroom

Make sure all children followed rules

Cleaned up room

Made sure infant schedules were followed

Introduced new foods to children when appropriate

Diaper changes were documented along with daily health checks

Made sure ratios were followed

Henrietta Valero {5300 West Henrietta Rd}

Sales clerk/ Assistant manager October 2015- Present

Welcoming customers as they enter the store

Write the schedule for a month at a time

Write orders for venders

Put away orders

Stock shelves/ coolers

Create store order and send it

Customer service when things go wrong

Ring customers out

Skills

I have my first aid, CPR and AED certificate

Well at taking notes

Can multitask

Know word and power point very well

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