MITHRA B NAIR
**** **** ****, ****** ***** ****5
Cell :469-***-**** **********@*****.***
PROFESSIONAL SUMMARY
Expert in manual testing with over 6 years of experience in IT field. Proficient in Agile methodologies, Microsoft TFS, MTM, Bugzilla. Full system testing experience including designing and implementing test plans, test cases and test processes. Effective team player with positive work attitude and good communication skills.
SKILLS
QA Testing & Methodologies
Test Plans, Test Cases
Expert in AGILE, JIRA, TFS, MTM, Bugzilla
Proficient in testing E-commerce, mobile testing and web applications
Good in writing SQL queries
Basic knowledge of Selenium and JAVA
Regression & Negative Testing
Defect/Bug Tracking
ISTQB certified tester
UI & Compatibility testing
Database testing
SDLC & STLC
Knowledge on SOAP UI testing
WORK HISTORY
Software QA Analyst
D+H FINANCIAL SOLUTIONS, INDIA 11/2014 - 11/2015
D+H is the leading end-to-end provider of retail, commercial and transaction banking solutions. They provide solutions for lending, payments, core, channel and optimization. I have worked on testing their lending modules – LaserPro, Credit Quest and Deposit Pro.
Analyzed Change Request requirement documents.
Created manual test plans.
Created and executed test cases.
Performed functional testing, UI testing and Regression testing.
Bug creation and defect tracking.
Attended daily sprint stand up calls to update the testing status.
Documented testing workflows and testing procedures.
Interacted with the developers on a regular basis for application updates and enhancements.
Assisted automation team by identifying suitable features of the application.
Utilized Microsoft TFS and MTM for test case creation, execution and defect management.
Communicate and coordinate tasks with the lead testing engineer.
Created test documentation and workflows, providing training to new members in the team.
Software QA Tester
MCFADYEN SOLUTIONS, INDIA 05/2013 - 10/2014
ACCO Brands Site (ATG migration from 9.4 to 11.2)
ACCO Brands Corporation is a manufacturer of office products. ACCO sells the office stationary under four brands (Day-Timer, Day Runner, Mead, At-a-Glance). ACCO supports their online shopping experience in US and CANADA locale.
•Created and executed manual software test plans, cases, reports to uncover, identify and document software problems and their causes.
•Did peer review of test cases.
•Utilized Jira for test case creation, test run execution.
•Detected bugs and classifying them based on the severity through Jira.
•Analyzed User Requirements Document and involved in effort estimation
•Designed Functional Test Cases based on Use Cases in Test Link and JIRA (Zephyr)
•Performed different types of Testing including UI Testing, Integration Testing, Functional Testing, Smoke Testing, Mobile and Regression Testing
•Good working knowledge on ATG Business Control Centre (v.10.0.3) which is the content management system of Oracle ATG.
•Detected bugs and logged and classified them based on the severity using Microsoft Excel as well as defect management tools (Bugzilla & Jira).
•Interacting with the developers on a regular basis for application updates and enhancements.
•Participated in daily stand up calls and sprint planning meetings.
•Followed up with the development team with respect to the bug fixes. Ensured that defects and requirement variances are appropriately communicated to development for correction.
•Generated Daily and Weekly test status reports to management.
•Figured out the regression test cases by having a walkthrough of existing functionalities and defects logged for existing site
American Red Cross RD Migration Project (Convio to ATG)
American Red Cross is a humanitarian organization which is dedicated to helping people in need, they provide emergency assistance, funding for disasters, and blood campaigns. ARC also offers services in community services, collection and distribution of blood products and educational and development programs on different areas.
•Analysed Migration Requirement Document and involved in effort estimation
•Designed Functional Test Cases based on functional requirements, non-functional requirements and assumptions in JIRA(Zephyr)
•Performed different types of Testing including UI Testing, Integration Testing, Functional Testing, Smoke Testing, Mobile and Regression Testing and DB testing.
•Executed SQL queries to test the different scenarios in the application.
•Good working knowledge on ATG Business Control Centre (v.10.0.3) which is the content management system of Oracle ATG.
•Identified bugs, logged and classified them based on the severity using Microsoft Excel as well as defect management tools (Bugzilla & Jira).
•Interacting with the developers on a regular basis for application updates and enhancements.
•Provided status updates directly to client on a daily basis via call and email.
•Generated Daily test status reports from Jira.
•Followed up with the development team with respect to the bug fixes.
•Ensured that defects and requirement variances are appropriately communicated to development for correction.
•Interacted directly with clients for updating testing progress and for getting clarification on the requirements.
•Generated Daily and Weekly test status reports to management.
American RedCross Backlog reduction Project
American RedCross is a humanitarian organization which is dedicated to helping people in need, they provide emergency assistance, funding for disasters, and blood campaigns. ARC also offers services in community services, collection and distribution of blood products and educational and development programs on different areas.
•Analysed User Requirements Document and involved in effort estimation
•Designed Functional Test Cases based on Use Cases in Test Link and JIRA (Zephyr)
•Performed different types of Testing including UI Testing, Integration Testing, Functional Testing, Smoke Testing, Mobile and Regression Testing
•Executed SQL queries to test the different scenarios in the application.
•Good working knowledge on ATG Business Control Centre (v.10.0.3) which is the content management system of Oracle ATG.
•Detected bugs and logged and classified them based on the severity using Microsoft Excel as well as defect management tools (Bugzilla & Jira).
•Interacting with the developers on a regular basis for application updates and enhancements.
•Generated Daily test status reports from Test Link.
•Participated in daily stand up calls and sprint planning meetings.
•Followed up with the development team with respect to the bug fixes.
•Ensured that defects and requirement variances are appropriately communicated to development for correction.
Project Engineer
WIPRO TECHNOLOGIES, INDIA
11/2006 - 10/2010
Experienced in products like ERP R/3 4.6C, R/3 4.7 Enterprise, ECC 5.0, NetWeaver2004, 2004s, Enterprise Portal 7.0, BW 3.5, BI 7.0, and Solution Manager 4.0 and 7.0, P.I 7.1
Good knowledge in Database Administration, Performance Tuning, User Administration, Spool Administration, Client Administration and has excellent troubleshooting skills.
Applying Support packs, add-ons, plug-ins, sap notes and kernel upgrades whenever necessary for the entire landscape
Well versed with Spool Management, Printer and Spooling Configuration and troubleshooting both at OS level and at SAP level.
Created, maintained user master records, roles and authorizations for SAP R/3.
Administer databases (SAPDBA, BRTools, managing table spaces, Data files, Planning and executing database re-organization). Worked on the Solution Manager 4.0 for approving the service market place patches and for generating early watch reports.
Excellent in Correction & Transport System, Background Jobs scheduling & monitoring, Update & Lock administration, Trouble shooting and Support, SAP License Management and Support Pack Management, Analyzing ABAP dumps.
Maintained the SAP instance parameters and database parameters.
Handling production support and on call duties, trouble shooting and other Basis technical tasks related to routine maintenance.
EDUCATION
Bachelor's Degree in INFORMATION TECHNOLOGY- 2006
Kerala University, India
Authorized to work in US for any Employer