Technical Support Safety

Email: ******.**@*****.***

Name: Goh Hin Puay, Kelvin

Age: 38

Race: Chinese

Sex: Male

Marital status: Single

DOB: 19/02/1978

Mobile : 90084522

Qualification

Class 3 Driving License

O levels 5 credits – East Payoh Secondary

Diploma in Computer studies – 2002 December (Informatics)

Red Hat Linux Essentials for Windows - 2005 December

Bachelor of Engineering (Honors) in Computer Networking and Communications Technology - 2013 March (Coventry University)

Advanced certificate in workplace safety and health (SISO)

Assess confined space for entry and work (Singapore Workforce Development Agency)

License OH-CB-506E-0413

Work at Height Course for Assessors (Singapore Contractors Association Ltd,

License WAHA-000818

Track works in charge (Training conducted by CTCI) Serial 10472

Diploma in Construction Engineering (BCAA) Ongoing

Work Experience

China Railway No.5 contract T209

2015 November to 2016 April

Workplace Safety and Health Coordinator

• Ensure work site compliance with Workplace, Safety and Health and Environmental Management / Regulation

• Conduct safety inspection; assess Risk Assessments

• Conduct safety training, tool-box meetings to all workers at site

• Assist with safety program implementation at workplace

• Oversee and lead the subcontractors in the implementation of Company’s safety systems at sites

Sato Kogyo Singapore contract C932 Downtown Line 3 Mattar Station

2014 April to 2015 October

Workplace Safety and Health Coordinator

• Ensure work site compliance with Workplace, Safety and Health and Environmental Management / Regulation

• Conduct safety inspection; assess Risk Assessments, incident / accident investigation.

• Conduct safety training, tool-box meetings to all workers at site

• Assist with safety program implementation at workplace

• Oversee and lead the subcontractors in the implementation of Company’s safety systems at sites

• Liaise closely with site operations staff and Project / Site Managers

• Any other duties as assigned by the project / site managers

• Conducting tunnel inspection for safety violation / unsafe condition

NCS

2012 November to 2014 March (Contract)

Network Engineer

Job Scope:

Standby Helpdesk support for NCS customers

Network support for Cisco and Alcatel equipments

Hardware maintenance for Cisco and Alcatel equipments

Troubleshoot and resolve network problems

Escalation of incidents to vendors if required

Assisting with project for new implementation of network access control

Singtel

2009 March to 2012 November

Engineering officer II

Job Scope:

Commissioning of SDH multiplexers, Voice and Adsl equipments

Optical fiber experience with end to end testing

Maintenance and fault clearing of SDH multiplexers, voice, and adsl circuits.

Working knowledge of Alcatel Lucent Isam and Msan, Huawei carrier Ethernet

Working knowledge of Acterna 2mb tester, data tester, Veex adsl tester 100v+, Optical power meter, Optical Identifier, Installation of DC power monitoring

2008 January to 2008 December (Contract)

Associate Engineer

Job scope:

Network and desktop support for Singtel Retail shops

Maintaining / Setup retail’s shops network connectivity to Singtel’s network

Firewall “Fortigate 400A” Network “cisco routers”

Web server adminstration “Windows Server 2003”

Troubleshoot applications remotely and escalate to application team.

Attending calls after office hours to log tickets/dockets for escalation,

Setup and deployment of new desktops and printers for dealers’ shop,

creation of new pc images

Inventory sightings

EPS Computer Systems Pte Ltd ( Contract )

2007 March to 2007 Oct

Technical Support for ST Electronics Ltd

Job scope:

Hired for support at new area of support at CMPB (Estimated 400 users)

Supporting Lotus Notes and Outlook / Outlook Express

Assisting users remote access login using vpn client “Aventail”

Assisting users archiving for email clients “Lotus Notes”

Setting up of new desktops / laptops for users

Assisting and problem solving IT related problems.

Respond and resolve all problems within the service level agreement.

Opus IT services

2001 May to 2006 September

Customer Onsite Representative

IT technical support for Singapore International Airlines Offices

Job scope:

Handling of Senior Vice presidents/Vice presidents and inclusive of all offices and sites.

Supporting network printing and printers diagnosis problems

Upgrading of the windows operating platforms and email clients

Troubleshooting in-house applications

Some administration of the active directory eg: user accounts and printer queues

IT technical support for Singapore General Hospital

Job scope:

Troubleshoot all desktop related problems.

Supporting network printing and printers diagnosis problems

Upgrading of Symantec anti-virus software and remote installation

Troubleshooting in-house applications

Setup new computers and printers to be used

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