Customer Service Office

Location:

Posted:

September 09, 2016

*******@****.***

Alexander Balber

Objective

To combine my varied work experience with my recently completed BA in German to obtain gainful employment.

Experience

2015-Present Panera Bread Troy, MI

Customer Service Associate

Zone Leader for back of house and cashiering stations

Assisted customers ordering, guided them through new 2.0 technology integration

Trained new employees in back of house and café areas

2014-2015 CRS Management Wixom, MI

Canvasser

Guided potential donors through donation process with Amazon Fire

Convincing potential donors to give on a monthly rather than a one-time basis

Frequently lead office in donations, new members, and new sustaining members

Coordinated optimal deployment of canvassers over canvassing area

2013 Everdry Waterproofing Sterling Heights, MI

Canvasser

Lead office in leads and commission generated June-August 2013

Acted as office manager while he was away from office

2007-2010 Coca-Cola Enterprises Flint, MI

Merchandiser

Coordinated implementation of displays per store and sales staff’s requirements

Managed inventory, back stock, shelving resets, and new store openings

2003-2005 Schwann’s Home Service Clarkston, MI

Material Handler

Initiated warehouse reorganization to streamline labor flow

Managed inventory and rotation of 16+ tons of product per week

Education

2012-2016 Wayne State University Detroit, MI

Bachelor of Arts in German

Participant in the Junior Year in Munich exchange program

2008-2012 Schoolcraft College Livonia, MI

Certificate in Recording Technology

2000-2006 Oakland Community College Farmington Hills, MI

Associates Degree in Liberal Arts

Interests

Music, Film, Art, Literature