Test Cases Project

Akhila Gangula

404-***-**** *************@*****.***

SUMMARY:

* ***** ** ********** ** the IT industry in Quality Assurance with strong business understanding knowledge of Telecom & Banking domain projects.

ISTQB Certified Tester at Foundation Level.

Specialization in Automated and manual testing for Web based as well as Client/Server and Backend applications.

Strong Knowledge in SQL, Unix and Linux

Experienced in Software Development Life Cycle (SDLC) methodologies (Agile, Waterfall).

Experience in writing Test strategy, Test plan, Usecases, Test scenarios, Test cases, Bug reports and developing Test scripts.

Proficient in Automated & Manual testing along with Black box testing, White box testing and Functionality testing.

Service testing experience with Soap and Rest APIs.

Extensive experience in Smoke Testing, System Testing, Functional, Regression, User Interface(UI), System, User Acceptance testing(UAT) on various applications.

Prepared Test Summary Report, Defect Report and Traceability Matrix Report documents.

Experience working on Crystal Reports and Business Objects.

Involved in HP ALM QC 11, Clear Quest, Rally, Jira, Test director,Test Manger for Test Planning, Test Designing, Test Analysis, Test Execution, and Defect Tracking.

Experience in implementing CMM & ISO 9001 standards in QA Process.

Working experience on management tools such as Scrum, Kanban.

Experience of working on multiple platforms like Java, .Net, Linux, UNIX, Windows and Cloud.

Involved in the entire software development Process - monitoring and improving the QA process, and making sure that any agreed-upon standards and procedures are followed.

Good analytical and communication skills and ability to work independently with minimal supervision and also perform as part of a team.

SKILLS/TOOLS:

Testing Tools

Quick Test Pro, Soap UI, CSI Tool

Defect tracking tools

Test Director, HP ALM QC 11, Clear Quest, Test Manager, Rally, Jira.

Scripting Tools

VBScript, JavaScript

Skills

OOAD, UML, SDLC, SQL.

Operating System

Windows 95/98/NT/2000/XP/vista, UNIX, Cloud

Languages

Java, C, C++, HTML, SQL

Databases

Oracle (SQL & PL/SQL), MY SQL, SQL developer, MS Access

Applications

MS word, Excel, Power point and Outlook, MS Visio

Reporting Tools

Business Objects XIR2/6.5,MSAccess, Crystal Reports

EDUCATION:

Master Of Technology in Software Engineering, JNTU India

Bachelor Of Sciences in Computer Science Engineering, JNTU India

EXPERIENCE:

AT&T, Atlanta, U.S Nov 14 to On going

Senior Test Engineer

Thunderbird E2E Test Mobility Project- Thunder Bird E2E Test Mobility is an engagement where multiple End to End Testing for Mobility products through various PMTs/Projects are handled.

Back end validation with Multiple DB schemas OMS/CRM/Billing/CMG/CCRR/DUCS using SQL Developer. Spent significant amount of time working in Telecom domain and have deep understanding and experience of the various Order Workflow related business domain knowledge as well as OSS (Operational Support systems) and Business Support Systems (BSS)

Ordering Applications & Tools

Mobility-TLG, PHOENIX, ROME, SAART, OPUS, OPUS-MOBILE, System-X, MYATT, YODA, PREMIER, PDC, CPC

Web service testing

SOAP UI, REST, CSITOOL

Test & Defect Management Tools

HP ALM QC 11, Webtrax, I-Track

Worked on below PMTs/Projects under Thunderbird till date.

Toggle Voice phase 2 Maui

-This project provides Toggle Voice components along with Voice mail provisioning of AT&T solution.

Toggle Messaging

-This project provides the Toggle Messaging components of the AT&T Toggle solution. AT&T Toggle Messaging needs to clearly separate business messaging from personal messaging in terms of account management for billing, security and the overall integrity of the dual persona platform that Toggle offers. The goal of this project is to develop a mobile messaging solution with the associated capability to separate business messaging and personal messaging usage along with an instant messaging client.

UCE Provisioning Platform:

-The UCE platform capacity concerns warrants a modification to service provisioning logic for Video Call and IPME services. The driver for the UCE provisioning change is driven by Video Call and IPME service order codes and provisioning and is based on device type and IMEI range criteria.

ATT Work DATA - Pseudo CTN Mechanized Waivers:

-This project request is to build functionality to Pseudo CTN Mechanized Waivers project to provide the mechanization of AT&T discretionary fees & surcharges and suppress taxes that do not apply for AT&T Work Data subscribers when that product is provided on a Pseudo CTN account

Responsibilities:

Testing – Regression Testing, Web UI, End to End Testing and Backend testing.

Writing high level scenarios from Business Requirements and Usecases.

Writing test cases in Quality Centre, peer review of test cases.

Defect Tracking (Defect raising, Retesting, Closing).

Maintaining Execution Status report.

Maintaining Issues log for particular Functional and Business Requirements

Involved in handover process with Onsite coordinators/Client

Defect free deliveries of all the minor and major releases and met 100% SLA compliance.

Prepared Test Data and executed the Test Cases and updated the same in Quality Center.

Prepare the schedule execution sheet to track the status of test execution for each release.

Attend Defect Management call’s and update the status of defects on the call.

Preparing Key Learning documents.

Project Closure Activities.

Environment: Soap UI, Quality centre, Oracle SQL Developer, Java, IE8, Firefox, Putty, Crystal Reports,CSI tool, Jira, SharePoint, UNIX.

AT&T, Atlanta, U.S Feb14 to Oct14

Software Test Engineer

Halo - PTP project is to introduce new platform into end to end process management of ATT. Service provisioning and activation will be done automatically for MIS, EaMIS and AVPN services. Halo PTP will communicates around 27 service activation and fulfillment systems to complete Order activation journey

Responsibilities:

Analyzed the requirements and written the test cases based on User Stories.

Performed the UAT, Regression testing based on Agile Methodology and documented the results and dependency failures.

Involved in Integrated System Testing, web UI testing, API Testing and Backend testing.

Participated actively in the meeting and noted down the minutes in the absence of manager.

Worked in SoapUI for executing automated functional, regression, compliance and load tests.

Worked in Rally, Jira for Test Planning, Test Designing, Test Analysis, Test Execution, Defect Tracking and Preparing reports.

Mapped the requirements and test cases using Rally.

Verified if new functionality is impacting existing functionality.

Tested the results stored using SQL queries.

Tested the application compatibility in different browsers

Prepared the UAT document

Attended daily scrum calls, Weekly Team meetings with team leads, managers, system analysts and business analysts to discuss the issues found during various testing process.

Environment: Soap UI, Rally, Scrum, Oracle SQL Developer, Java, IE8, Firefox, Putty, Crystal Reports, CSI tool, Conformiq, Jira, SharePoint, UNIX.

Citigroup- Citibank, NY Jan 13 to Jan14

QA Tester

Citigroup offers wide array of financial products and services. The Citigroup’s Citibank’s website allows customers to access account information, transfer funds and pay bills via the Internet, by phone or wireless devices. As a QA consultant involved in testing the web application located at www.citibank.com, I was involved in the development of test scenarios, test cases, determination of test conditions, documenting test scripts, setting up of the test data, execution of the test scenarios and scripts and review of product functionality. Also developed the test plan, scripts for Credit card, Savings, Bill pay, lease and Loans. Involved in testing the functionalities of Payment module, Billing module, statements etc.The application is developed using JAVA, HTML, and JavaScript in the front-end and Oracle on Sun OS(solaris9) as back-end.

Responsibilities:

Testing – Regression Testing, End to End Testing

Writing test cases in Quality Centre, peer review of test cases.

Defect Tracking (Defect raising, Retesting, Closing).

Maintaining Execution Status report.

Maintaining Issues log for particular Functional and Business Requirements

Involved in handover process with Onsite coordinators/Client

Defect free deliveries of all the minor and major releases and met 100% SLA compliance.

Prepared Test Data and executed the Test Cases and updated the same in Quality Center.

Prepare the schedule execution sheet to track the status of test execution for each release.

Attend Defect Management call’s and update the status of defects on the call.

Preparing Key Learning documents.

Project Closure Activities.

Environment: Visual Studio 2008, SQL Server 2005, QTP 9.2, Crystal Reports, Quality Center 9.0, SharePoint, Business Objects, Scrum.

Chase, IL Nov10 to Dec12

QA Tester

Account Access and Online Banking: Involved in System Testing of ‘Account Access and Online Banking’ web application, which provides its future and existing customers with information about mortgages & loans, credit card application, products & services, investments, wealth mgmt, brokerage services. It allows the customer to access the accounts and administer their various Checking, Saving and Money Market Accounts. It provides the ‘Account Summary’ (balances, last deposits, transaction history etc.)

Environment: QTP 9.2, Java, Oracle, Quality Center, Clear Quest, API tool, SQL, MS Excel, VB scripts

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