Data Entry Manager

Melissa A. Spears

***** ****** ******

Arlington, TN 38002

901-***-**** / *********@*****.***

Financial Client Support Professional

Organized, independent, and detail oriented professional with the proven ability to quickly learn new tasks to provide outstanding client service

Professional Experience

First Data Corporation (Formerly Concord EFS) July 1997 – March 2016

First Data is the global leader in payment processing solutions serving over six million institutions by accurately securing and processing more than 2,500 transactions per second and $1.9 trillion per year.

Account Manager / Client Services Analyst

As a member of the dedicated Walmart Team I was responsible for supporting First Data’s involvement in payroll processing and credit card transactions.

Skills & Responsibilities Included:

Ability to work both independently and in a team environment

Employ strong problem solving and decision making skills

Effectively communicate with clients and internal colleagues and all levels

Trained and supported clients on ACH software applications

Balance and approve transfers throughout multiple platforms against daily general ledger and bank accounts

Resolve cardholders disputes

Accurately maintain internal records for in accordance with internal policies and NACHA, SOX, and SAS70 standards

Approved funds availability for payroll files to be released

Processed RDFI and ODFI ACH files and incoming wires on various system platforms

Professional References

Exceptional personal and professional references will be provided upon request

Contact this candidate