Customer Service Data Entry

Kimberly Robertson Fulton

**** *. *** **** *****

Abilene, TX 79605

325-***-**** ********@*******.***

SUMMARY OF QUALIFICATIONS

•20+yrs Inventory

•20+yrs Data Entry

•10yrs Customer Service, Purchasing and Invoicing

•9yrs Routing, Scheduling and Handling Shipment Claims

•9yrs Accounts payable and Verifying Statements

•8yrs Excel spread sheets and importing into Wolfe Pak

•5yrs Filing State Reports, Cash Registers and Scanners

•1yr Provider Services/Financial Tech (non-profit agency providing quality subsidized childcare)

•1yr Attendance clerk for Travis Middle school 900+students

EMPLOYMENT

Irving ISD, Irving, TX

August 2015-Present Attendance Clerk

•Perform all clerical duties necessary to maintain accurate and complete student attendance

•Communicate with parents/guardians regarding student attendance issues

•Assist students, teachers, and parents as needed

•Receive incoming calls and take reliable messages needed

•Maintain confidentiality of information and student records

•Print class personnel rosters

•Report attendance problems to designed administer and/or truant officer

151 Vapes, LLC, Abilene, TX

August 2014 – August 2015 Warehouse Manager

•Shipping/Receiving online orders

•Monthly Inventory

•Maintain Warehouse and keep it neat

•Enter Invoices into Erply Software

•Deliver orders to stores

•Customer Service for damaged merchandise

Abilene Diagnostic Clinic, Abilene, TX

June 2008 - February 2014 Accounting

•Entered invoices and processed payments for all clinics, doctors and ancillaries.

•Verified statements

•Acquired outstanding invoices

•Processed refunds to patients

•Resolved vendor issues and handled phone calls.

•Scanned documents, prepared spreadsheets in Excel and imported to Wolfe Pak to enable check writing.

•Placed orders for different sites.

•Handled incoming and outgoing mail.

Child Care Associates/CCPO, Abilene, TX

2007-2008 Financial Management Specialist

•Processed Provider Billing in the 19 county service delivery area

•Maintained Accounting Records

•Heavy data entry and typing.

2006-2007 Program Technician (Provider Services/Financial)

•Maintained filing system

•Contacted providers/others as in paperwork with attendance sheets (2455's) in the collating check proofs

•Filed paperwork with attendance sheets (2455's) in the provider files

•Typed correspondence, reports, label, etc: maintained provider files as needed; assisted Financial Management Specialist in maintaining documentation logs on clients and keeping parent fees up to date on provider information sheets

•Assisted Financial Management Specialists in preparing provider checks, check proofs for distribution; SACC visits

•Other duties as assigned by supervisory personnel.

Affiliated Food Stores, Inc., Abilene, TX

1994-2006 Customer Service & Accounting Assistant

•Customer service

•Operated cash register

•Interacted with approximately 800+ stores (in 5 states) and resolved any questions or problems, keyed orders, scheduled pickup, pulled mail-orders for daily delivery, tracked trucks. Maintaining Telxon order machines used by customers.

•Assisted the corporate secretary with collection reports, issuing stock certificates, etc. Worked with WolfePak Software, accounts payable, wired transfers, general ledger reports, online banking.

•Human Resources: Payroll, insurance and Workers Comp reports for 140 employees.

•Coordinated State Inspections; state tobacco/cigarette reports for Texas, New Mexico, Arkansas, Oklahoma and Kansas

•Purchasing, inventory control, inventory price changes, entered new items into computer, processed products miss-shipped, claims, updated order guide for customers; telephone orders

•from customers, verified outgoing shipments, routed trucks, invoicing, operated register.

• Stocked and tagged store shelves and daily reports

• Assisted the print shop: took digital pictures of products for ads

• Assisted in layout of weekly ads, shipping ads to customers and cutting, folding and collating.

• Buyer: State Tobacco/Cigarette Reports for Texas, New Mexico, Arkansas, Oklahoma & Kansas

• Started as an Assistant Buyer and was promoted in less than 1yr

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Abilene Superette, Abilene, TX

1997-1998 Head Cashier

•Operated cash register, tagged shelves in the store, waited on customers and deposited money.

Albertson's, Abilene, TX

1993-1994 Cashier

•Waited on customers, operated cash register, generated daily reports and tested produce.

COMMUNITY ACTIVITIES

Bible Study at Southwest Park Baptist Church.

Beta Sigma Phi International: Currently President of our city group and Vice President of an individual chapter.

Eastern Star, Various Volunteer and Service Projects

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