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Customer Service Assistant

Location:
Fresno, California, United States
Salary:
$18.00 hourly
Posted:
September 09, 2016

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Resume:

AT SUNDARA

**** ****** ***

Fresno, Ca *****

559-***-****

Email: acwja0@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATION

Trained quality controlling inspector

Assisting in the collection and transportation of specimens other than venous blood: (e.g. urine tissues, sputum)

Perform quality control functions

Excellent customer service skills, and provide high quality service to the customer; ability to comfort those who are fearful of needles

Bilingual in Laotian and English

Collects specimens according to established procedures, Responsible for completing requisitions accurately

Healthcare Provider BLS – CPR/AED Adult/Child/Infant

EXPERIENCE

July 16 - present Body Fits Plus.

Wasco, Ca

Phlebotomist/Lab Assistance

Responsible for Specimens collection n processing.

Office work. Logging in images information in computer.

Keeping records of what are used.

Preparing specimens for transportation.

May 16 – May 16 Bio-References Inc Fresno, Ca

Phlebotomist

Just covering for someone on medical leave.

Customer Services Representative; Answering phone calls and faxing.

Responsible for specimens’ collection. Ensuring correct patients and specimen identification and specimens integrity by using the appropriate techniques. Processing, labeling specimens, vitals a submitting for further processing. Packing specimens for transport. Doing little housekeeping.

Dec 15 – Feb 16 Pathology, Inc Fresno, Ca

Phlebotomist

Customer Service Representative

Responsible for specimen collection, Ensuring correct patients and specimen identification and specimen integrity by using appropriate techniques. Collects blood specimens by venipuncture and capillary technique on patients.

centrifuge, split and freeze specimens as required by test order. Package specimens for transport and basic clerical duties.

Jun 15 – Nov 15 (Lyneer Staff Solution) LabCorp Porterville, Ca

Phlebotomist

Customer Support Services Representative

Verifying patient information, labeling specimen vials and submitting specimens for further processing or testing.

Verifying records, assembling and checking equipment and communicating with patients

Collects blood from finger sticks or with a needle from veins or arteries.

Dec 14 –Apr 15 (ADECCO) Quest Diagnostic Clovis, Ca

Phlebotomist

Performing basic clerical duties; ordering tests, filing and faxing.

Performing with confidence specimens’ collection and processing duties following established practices and procedures.

Directory for services; labels, centrifuge, split and freeze specimens as required by test order.

Demonstrate organizational commitment and promotes a positive image to parents, clients, and co-workers

Feb 11 – Dec 14 (Placement Pros) Bodek & Rhodes Fresno, Ca

Pickers and QC Alerter

Picker orders with and out a Scanner

Taking inventories/replenishment

May 07 – Mar 09 FRESNO COMMUNITY MEDICAL CENTER Fresno, Ca

Lab Assistant (Phlebotomist)

Performing basic clerical duties; ordering tests, filing and faxing.

Performing with confidence specimens’ collection and processing duties following established practices and procedures.

Directory for services; labels, centrifuge, split and freeze specimens as required by test order.

Demonstrate organizational commitment and promotes a positive image to parents, clients, and co-workers

Sept 06 – Mar 07 (STAFFUSA) CENTRAL CALIFORNIA WOMEN FACILITY Chowchilla, Ca

Lab Tech (Phlebotomist)

Responsible for completing requisitions accurately.

Label, centrifuge split, and freeze specimens as required by test order

Package specimens for transport

Collects specimens according to established procedures

Aug 04 – Sept 04 VA CENTRAL CALIFORNIA HEALTHCARE SYSTEM Fresno, Ca

Volunteer

Escorting patients to doctor’s visits

Stocking up nurse’s supplies in their cart

Helping out the Housekeeper any duties that are behind

Helping out nurses with bed making

Sept 02 – Jun 04 FCEOC SCHOOL AGE CHILDCARE Fresno, Ca

Teacher/Second in Command

Greeting parents appropriately when entering the center.

Helping the Director with duties; calculate all payments from parents, inventory, planning a lesson plan for monthly activities &monthly newsletter, and enrollment for new families.

Caring for children; ages 5-12 years old.

EDUCATION

Sept 05 – Nov 05 MYLES INSTITUTE Clovis, Ca

State of California Department of Health Services Certified Phlebotomy Technician 1

Aug 97 – Mar 01 FRESNO CITY COLLEGE Fresno, Ca

Child Development Permit

May 96 – Jun 97 CLOVIS ADULT EDUCATION Clovis, Ca

Certified in General Office

Jun 96 CLOVIS ADULT EDUCATION Clovis, Ca

High School Diploma

REPERENCES

Debra White (Phlebotomist) (559) 559-***-****

Krystal Biddy (Lab Assistant) 559-***-****

Cori Washington (Lab Assistant) 559-***-****

Leo Reyes (Correctional Officer 559-***-****

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