Customer Service Assistant
Resume:
AT SUNDARA
Fresno, Ca *****
Email: *********@*******.***
HIGHLIGHTS OF QUALIFICATION
Trained quality controlling inspector
Assisting in the collection and transportation of specimens other than venous blood: (e.g. urine tissues, sputum)
Perform quality control functions
Excellent customer service skills, and provide high quality service to the customer; ability to comfort those who are fearful of needles
Bilingual in Laotian and English
Collects specimens according to established procedures, Responsible for completing requisitions accurately
Healthcare Provider BLS – CPR/AED Adult/Child/Infant
EXPERIENCE
July 16 - present Body Fits Plus.
Wasco, Ca
Phlebotomist/Lab Assistance
Responsible for Specimens collection n processing.
Office work. Logging in images information in computer.
Keeping records of what are used.
Preparing specimens for transportation.
May 16 – May 16 Bio-References Inc Fresno, Ca
Phlebotomist
Just covering for someone on medical leave.
Customer Services Representative; Answering phone calls and faxing.
Responsible for specimens’ collection. Ensuring correct patients and specimen identification and specimens integrity by using the appropriate techniques. Processing, labeling specimens, vitals a submitting for further processing. Packing specimens for transport. Doing little housekeeping.
Dec 15 – Feb 16 Pathology, Inc Fresno, Ca
Phlebotomist
Customer Service Representative
Responsible for specimen collection, Ensuring correct patients and specimen identification and specimen integrity by using appropriate techniques. Collects blood specimens by venipuncture and capillary technique on patients.
centrifuge, split and freeze specimens as required by test order. Package specimens for transport and basic clerical duties.
Jun 15 – Nov 15 (Lyneer Staff Solution) LabCorp Porterville, Ca
Phlebotomist
Customer Support Services Representative
Verifying patient information, labeling specimen vials and submitting specimens for further processing or testing.
Verifying records, assembling and checking equipment and communicating with patients
Collects blood from finger sticks or with a needle from veins or arteries.
Dec 14 –Apr 15 (ADECCO) Quest Diagnostic Clovis, Ca
Phlebotomist
Performing basic clerical duties; ordering tests, filing and faxing.
Performing with confidence specimens’ collection and processing duties following established practices and procedures.
Directory for services; labels, centrifuge, split and freeze specimens as required by test order.
Demonstrate organizational commitment and promotes a positive image to parents, clients, and co-workers
Feb 11 – Dec 14 (Placement Pros) Bodek & Rhodes Fresno, Ca
Pickers and QC Alerter
Picker orders with and out a Scanner
Taking inventories/replenishment
May 07 – Mar 09 FRESNO COMMUNITY MEDICAL CENTER Fresno, Ca
Lab Assistant (Phlebotomist)
Performing basic clerical duties; ordering tests, filing and faxing.
Performing with confidence specimens’ collection and processing duties following established practices and procedures.
Directory for services; labels, centrifuge, split and freeze specimens as required by test order.
Demonstrate organizational commitment and promotes a positive image to parents, clients, and co-workers
Sept 06 – Mar 07 (STAFFUSA) CENTRAL CALIFORNIA WOMEN FACILITY Chowchilla, Ca
Lab Tech (Phlebotomist)
Responsible for completing requisitions accurately.
Label, centrifuge split, and freeze specimens as required by test order
Package specimens for transport
Collects specimens according to established procedures
Aug 04 – Sept 04 VA CENTRAL CALIFORNIA HEALTHCARE SYSTEM Fresno, Ca
Volunteer
Escorting patients to doctor’s visits
Stocking up nurse’s supplies in their cart
Helping out the Housekeeper any duties that are behind
Helping out nurses with bed making
Sept 02 – Jun 04 FCEOC SCHOOL AGE CHILDCARE Fresno, Ca
Teacher/Second in Command
Greeting parents appropriately when entering the center.
Helping the Director with duties; calculate all payments from parents, inventory, planning a lesson plan for monthly activities &monthly newsletter, and enrollment for new families.
Caring for children; ages 5-12 years old.
EDUCATION
Sept 05 – Nov 05 MYLES INSTITUTE Clovis, Ca
State of California Department of Health Services Certified Phlebotomy Technician 1
Aug 97 – Mar 01 FRESNO CITY COLLEGE Fresno, Ca
Child Development Permit
May 96 – Jun 97 CLOVIS ADULT EDUCATION Clovis, Ca
Certified in General Office
Jun 96 CLOVIS ADULT EDUCATION Clovis, Ca
High School Diploma
REPERENCES
Debra White (Phlebotomist) (559) 559-***-****
Krystal Biddy (Lab Assistant) 559-***-****
Cori Washington (Lab Assistant) 559-***-****
Leo Reyes (Correctional Officer 559-***-****
mailto:***-*****-**********@**********.***?subject=Phlebotomist%20(Mobile)%20(Fresno%2FSelma%2FReedley%20and%20others)&body=%0A%0Ahttp%3A%2F%2Ffresno.craigslist.org%2Fhea%2F2454038895.html%0A
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