Manager Customer Service
Resume:
Peggy Hinklin Brier
Biloxi, MS 39532
**********@*****.***
SUMMARY: Able to handle a multitude of tasks in a fast paced environment
Great organizational and presentation skills
Exceptional interpersonal and written communication skills
Resourceful problem solver
Proven ability to assume increasing responsibilities
EXPERIENCE:
03/15-06/15 AmTemps Temporary Services, Nashville, Tennessee. Office Manager. Worked for DicaPerl Minerals in Nashville to organize their office. Did all financial and records clean up from previous problems as well as A/P, timekeeping, financial and inventory reports along with assisting and advising location Manager.
06/14-11/14 CVS Caremark, Nashville, Tennessee. Customer Service Rep. Med D. Call center assisting members in enrollment and medication orders. Medicare qualifications and all problem solving.
01/12-05/13 Rock Valley College, Rockford, Illinois. Adjunct Professor. Instructor teaching
Microsoft Office 2010, Financial Accounting and Keyboarding Pro
4/08-10/10 Camille’s Sidewalk Café, Rockford, Illinois. Owner/Operator. Established, managed and
complete operation a café with up to 20 employees utilizing exceptional interpersonal and
problem solving skills
09/06-11/08 J Rubin & Company, Rockford, Illinois. Production Control Manager.
Processed sales orders and followed through to ensure orders were shipped complete and on schedule
Operated two computer systems
Managed time effectively to fulfill orders from set up through shipment
Kept records in order to process including all subcontractors and problem solving
2005-5/06 University of Utah, Salt Lake City, Utah. Assistant Administrator Dept. of
Communication Sciences and Disorders
Supervised support staff
Reconciled accounts and repaired expenditure statements
Organized and analyzed data for specialized reports
Coordinated meetings, conferences, and travel
Oversaw retention, promotion, and the tenure process
EDUCATION:
Rockford College, Rockford, Illinois. Masters in Business Administration, MBA from Rockford College, Rockford, Illinois, in addition to BS Bachelor of Science, Business Administration
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