Kimberly Madero

Medical Assistant/Phlebotomist/Registrar

**** ********* *****

Charlotte, NC 28262

704-***-****

acwj2y@r.postjobfree.com

OBJECTIVE

Looking to become an integral part of a major and successful organization, where I can foster long lasting relationships with patients and co-workers and fulfill my passion for helping others by utilizing my skills, experience and education to ensure the highest level of quality SKILLS

Front Office: Tech Savy: Clinical:

HIPPA

Answer Phones

Scheduling

Processing payments

CPT/ICD-9

Medical records

Customer Service

Teamwork

Independent thinker

Self-motivated

Approachable

Time management

Project Management

Quality assurance

Detail orientated

Well organized

Quick learner

Data Entry

Word

Excel

PowerPoint

Outlook

Acrobat Reader

IDX

STAR

EPIC

Autodesk CAD

Autodesk Revit

Illustrator

Photoshop

InDesign

Fax/Scanners

Printers/Copiers

Research and Internet

Phlebotomy

B.L.S

Vital Signs

Inventory

Conversions

Medical Terminology

OSHA

Surgical/Medical Asepsis

Injections

Documentation

Applying Dressings

Suture Removal

Specimen testing

Prescriptions

Throat Cultures

Surgical Preparation

EKG

CERTIFICATIONS

AMT – Registered Medical Assistant 02/16

American Red Cross – BLS (Basic Life Support for Healthcare Professionals) 02/16 Continual Health Education and Training – Phlebotomy Certificate 05/16 PERSONAL EXPERIENCE

Retail Associate 08/15- Present

B.S.A Mecklenburg County Council Scout Shop, Charlotte, NC

Advise/recommend merchandise and services based on individual needs; increasing sales

Build customer confidence; offering suggestions and opinions

Process payments by totaling purchases; processing checks, cash, gift cards and credit cards

Contribute towards team efforts to accomplish business related tasks and goals; increasing customer relationships, profits and donations

Volunteer – Outpatient Surgery 05/16- Present

CMC University Hospital, Charlotte, NC

Support registrar by welcoming patients and check-in

Answer phones in a friendly and positive manner

Update patient families; increasing comfort and communications between physicians and families

Escort families to patients before and after surgery Volunteer – Medical Records 04/14- 12/15

CMC Southeast Pain Care, Medical Records/Huntersville, NC

Created, organized and maintained patient charts

Corresponded/verified medical records for SSA and other requesting facilities that were time sensitive

Assisted registrar with welcoming patients and check-in

Gathered information, demographics and referrals to prepare charts for the following work day Kimberly Madero

Medical Assistant/Phlebotomist/Registrar

8710 Appledale Drive

Charlotte, NC 28262

704-***-****

acwj2y@r.postjobfree.com

PERSONAL EXPERIENCE CONT.

30 Day Externship – Medical Assistant 05/11 – 5/11 Center for Women’s Health, Camp Hill, PA

Obtained and recorded patient vitals/history

Surgical/Medical asepsis procedures to free daily instruments and patient exam rooms of disease-causing contaminants

Assisted physicians with procedures boosting patient comfort and establishing a calming environment to optimize the visit

Collected blood, tested urine samples and sent samples to lab for further testing Freelance Graphic Designer 10/07 – 10/09

David, Chiriquí/Dillsburg, PA

Conceptualized, designed and printed all business related materials for small businesses

Developed and produced invitations for all types of occasions

Drew, illustrated and implemented logo designs

Developed and researched strategic plans for advertising campaigns; increasing sales and clientele Production Artist/Graphic Designer 10/05 – 10/07

Aquent/Darden Restaurants, Orlando FL

Typeset, recreated, edited and designed multiple training pieces for print production for all Darden restaurants

Communicated with clients for proofing and design critiques

Managed, trained and motivated other artists

Adapted, organized and maintained a sufficient workflow of multiple projects in a team with competing deadlines under tight turnaround times resulting in service excellence PROFESSIONAL AWARDS

Central Piedmont Community College – Outstanding Character and Achievement - N.T.H.S Kaplan Career Institute – Graduated with Distinguished Honors - Medical Assisting Diploma Program Excellence on Externship – Excellent performance on externship - Awarded by Kaplan Career Institute Darden Restaurants ASAP Award - Service Excellence Support - Awarded by Red Lobster

Kimberly has demonstrated an eagerness to learn and has been a true team player. She will pitch in to do whatever is asked of her, with a big smile….Kimberly takes the initiative to see what needs to be done and proceeds without being asked…. Kimberly’s clinical skills are excellent and decision making is precise. She asks appropriate questions and does not proceed if she is unsure…. She will make an excellent hire for any medical office….” – Debra Garcia, Office manager, Center for Women’s Health EDUCATION

08/13 – Present Central Piedmont Community College Architectural Technology coursework 04/16 – 05/16 Continual Health Education and Training Phlebotomy Certificate Earned 09/11 – 09/12 Harrisburg Community College Nursing coursework 08/10 – 06/11 Kaplan Career Institute Medical Assistant Degree Earned 09/00 – 12/00 New York University Network Admin. Coursework 09/95 – 12/99 Parsons School of Design Architecture/Communication Design Coursework

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