Customer Service High School

GUSTAVO OLASCOAGA

*** ***** ** **.*, Inglewood, CA 90301 (H) 310-***-**** (C) 310-***-**** ***********@*****.***

Professional Summary

[Bartender highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team

player. Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences.

17 years experience serving up to20] dinner guests at an upscale Mexican and californian food] restaurant. Bartender] bringing

a strong work ethic, interpersonal skills and customer service expertise. Fluent in English,Spanish and a 40% Portuguese

Skills

Organized and efficient server

Top-tier, full-service dining background

ServSafe certification

Quick problem solver

Quick problem solver

Thrives in fast-paced environment

Committed team player

High energy

Flexible schedule capability

Top-tier, full-service dining background

Guest relations professional

Cash handling expert

Liquor and smoking laws familiarity

Up-selling capability

Work History

Bartender 07/2006 to 06/2012

Marie Callender's grilled – 6081 center dr #105

Consistently provided professional, friendly and engaging service.

Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

Displayed enthusiasm and knowledge about the restaurant's menu and products.

Bartender 05/2012 to Current Mariasol restaurant – 401 Santa Monica pier Santa Monica CA 90401

Skillfully promoted items on beverage lists and restaurant specials.

Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial

transactions for other staff.

Displayed enthusiasm and knowledge about the restaurant's menu and products.

Consistently provided professional, friendly and engaging service.

Greeted guests in a timely and professional manner.

Waited on multiple customers at the bar and throughout the bar area.

Education

High School Diploma:

1996

Leuzinger HS - Lawndale CA

Certifications

Bartender certificate since 1999

Contact this candidate