Manager Customer

OBJECTIVE

Seeking a position where my professional experience will allow me to make an immediate contribution to Novitex.

EXPERIENCE

Receptionist

**/**** – Present

Chevron - Sodexo

Handle time-sensitive and confidential material

Perform duties and special requests as assigned by management and client

Participate in safety and departmental meetings

Balance workload

Serve as focal point for communication with customer and company personnel

Ensure operating and quality standards are met based on service objectives

Maintain accuracy of required reports and logs

Ensure highest levels of customer care

Ensure adherence to business guidelines, safety, and security procedures

Log all customer information into Excel worksheet

Mailroom Clerk

03/2011 – 06/2013

Chevron - Pitney Bowes

Responsible for sorting store mail received from copy center, departments, and dock area

Pulled store mail on dates required and sent to appropriate distribution areas to be shipped with merchandise

Experience with machines designated for labeling, postage, filing as well as FedEx and Priority mail shipping software

Maintained weekly logs, recorded monthly count logs and end-of-month logs on retail store mail

Delivered mail from post office to all departments

Collected and shipped interoffice mail, outgoing mail, FedEx packages, and priority packages from departments

Invoiced clients using Microsoft Excel

Participate in department meetings

Sales Counter Manager

10/2008 – 03/2011

Dillards Inc.,

Assisted all customers with their needs

Proficiently handled all register transactions – cash, check, and credit

Check inventory of product to order what was needed

Stocked all new inventory

EDUCATION

Alteera Community College, Associates Degree 1983

Jericho High School, Diploma 1981

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