Bellman

CURRICULUM VITAE

SHAROFIDDIN URAZALIEV

Sex

:

Male

Marital Status

:

Single

Nationality

:

Uzbekistan

Date Of Birth

:

15th Jan 1991

Height

:

*** *.*.

Address

:

Uzbekistan.

Sirdaryo region,

Guliston city,

Buyuk Yurt street.

Phone no: +971-*********

E-mail: *********-**@****.**

SUMMARY

I am an enthusiastic hotelier with high motivation and team working skills presently working. My diverse and intense academic and professional experiences makes me a valuable asset to your company. During my experience in the hospitality industry I have learned the art of professionalism by being polite and courteous, which will definitely help me in delivering memorable service to the guests. I am looking forward to work as a front desk agent.

EDUCATIONAL QUALIFICATION

School / Institute (Board / University)

Qualification

Pedagogical College of Guliston, Uzbekistan. (2007 - 2010)

Physical training teaching and children’s sports

COMPUTER KNOWLEDGE:

Have knowledge in Opera.

Have knowledge in updating CID reports.

Have knowledge in Microsoft Word, PowerPoint, and Excel.

CROSS TRAINING IN FRONT OFFICE

Beach Hotel by Bin Majid Hotels & Resorts (February 2016 to June 2016 )

Key Highlights:

oGreets, registers, and assigns rooms to guests.

oProvides and ensures high-quality guest relations.

oReceives and resolves guest complaints in a manner consistent with company policy.

oMakes Manager on Duty aware of any guest complaints.

oTransmits and receives telephone messages and sets up guests’ wake-up calls.

oDeposits guests’ valuables in hotel safe or safe deposit box.

oChecks out guests and inquires about their stay.

oKeep records of room availability and guests’ accounts.

oConfers and cooperates with other departments as needed to ensure coordination of activities.

oMakes and confirms reservations.

oMakes restaurant, transportation, or entertainment reservations for guests

oAnswers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.

oWorks toward a 90% walk-in conversion rate goal.

oAdheres to all safety procedures and informs management of any unsafe conditions.

oAttends meetings and training as requested.

WORK EXPERIENCE in Bell Desk

Beach Hotel by Bin Majid Hotels & Resorts (presently working march 2015)

Key Highlights:

oAssisting of customers with their bags and luggage

oCourteously greeting customers and provide them high quality service

oEscorting guests to their respective hotel rooms

oOccasionally park and retrieve guest’s vehicle

oAssisting the customers with their needs.

oExplaining to the customers the hotels rules, showing them how to use hotel facilities, room features such as TV, Radio, Bath tubs.

LANGUAGES KNOWN

Languages

Read

Write

Speak

English

Fluent

Fluent

Fluent

Russian

Fluent

Fluent

Fluent

Uzbek

Fluent

Fluent

Fluent

REFERENCE

Ms. Catherine Morillo

Front Office Supervisor,

Beach Hotel by Bin Majid Hotels & Resort,

Ras Al Khaima.

Email: *****.*******@*****.***

Contact this candidate