Customer Service Server

Deirdre McCauley

Post Office Box **** Monterey CA 93942

Mobile: 831-***-****

Home: 831-***-****

********.*******@*****.***

I am an experienced bartender, food and banquet server looking to be part of a great team for a local successful restaurant. My strengths include customer service talent, food and beverage knowledge, up selling techniques and catering experience as a supervisor, server and bartender. Consider me a team player, quick learner with a respect for the customer and the dining experience.

EMPLOYMENT HISTORY

2012-Present Jeffrey’s Catering

Bartender/Server

●Set up and Tear Down bar settings

●Ensure hosts’ beverage requirements are met

●Represent the hosts in a professional and efficient manner

●Remember guests’ preferences

●Clean and tidy bar area during and after event

Nov 2015-Present Epsilon Greek Restaurant

Food and Beverage Server

●Efficiently provide food and beverage for guests

●Enlighten guests about Greek dishes and wines

●Provide quick and personal service

2011-Oct 2015 Carmel Mission Inn/Fuse Lounge

Food and Beverage Server/Bartender

●Greet and Welcome guests

●Create a welcome atmosphere

●Inform guests of choices and specials

●Upsell food and wine

●Deliver guests’ meals in a timely manner

●Buss tables

●Take phone orders and deliver room service to hotel guests

●Ensure expectations are met and exceeded

2011-October 2014 Will’s Fargo Steakhouse and Bar

Food and Beverage Server/Bartender/Banquet Server

●Create a welcome atmosphere

●Introduce cocktails of the night

●Inform guests of wine, cocktail and dinner specials

●Upsell food and wine

●Deliver guests’ meals in a timely manner

2006-2011 Los Laureles Lodge

Bartender/Server/Banquet Server

●Pool bartender and serve

●Responsible for collecting entry fees and overall safety of pool

●Bartend to a loyal local group of guests

●Bartend and serve at various catered events from 10-150 guests

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