Customer Service Microsoft Office

Tonya Renee Greene

**** ***** ****** * Kannapolis, NC 28083 * 704-***-**** * *********@***.***

Objective

To utilize my experience and multitasking skills in the tier one phase of patient care. To give the patient and my fellow co-workers the fastest and precise care that I can provide. Education

• A.L. Brown High School – Diploma, 1989 - 1993

• Kings College – Associates Degree, Computer Programming, 1993 - 1995 Skills Summary

• Computer Proficiency

• Microsoft Office (Word, Excel,

PowerPoint, Outlook)

• Cash Postings

• Verifying Insurances

• Customer Service

• Articulate phone voice

• Medical Terminology

Professional Experience

Acuity Healthcare July 2011-

Insurance Verification Specialist – Verify Medicare, Medicaid, and commercial insurance benefits, process statements, and process daily and weekly reports. CMC- Northeast August 2003 – July 2011

Patient Account Rep – Processed refunds to patients and insurance companies, posted Medicaid payments, and billing.

CitiFinancial August 1996 – July 2003

Office Assistant – Cash posting, order office supplies, paid monthly bills, processed personal and real estate loans, processed all paid accounts, and collections. Achievements

• Associates Degree Computer Programming

References submitted upon request

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