Microsoft Office Sales
Resume:
***B East Bell Street, Murfreesboro, TN *****
**************@*****.***
SUMMARY
Young, high energy individual with diversified experience working with computers, systems and end users; Analytical and detail orientated when it comes to problem solving. Demonstrated strengths are in Computer repair, Software development, and IT helpdesk work. Areas of expertise include:
C#, C++, VB, and Java.
Experienced with MVC5, Kendo UI, and
Full-Stack development.
Highly skilled in Microsoft Office Suite.
(Microsoft Word, Microsoft Excel,
Microsoft Visio, etc.)
Proficient in HTML5/CSS,
Javascript/JQuery
Computer Repair and Maintenance.
Computer networking
Basic Photoshop CS3 knowledge.
Hardware Troubleshooting
Active Directory
WordPress Website Design
(Some PHP).
EDUCATION
Middle Tennessee State University
Bachelor of Business Administration, Computer Information Systems Expected Graduation: 12/08/2016
EXPERIENCE
Rutherford County Election Commission- Murfreesboro, TN Computer Technician- Computer Networking (2014)
HEATHER LIECHTY
2
Heather Liechty
Responsibilities:
Responsible for connecting several computers and printers together on a local network.
Setup Laptops during elections and fixed any problems that arose.
Took down equipment and stored it properly.
Temporary/periodic job that required a full 12-hour shift.
Worked in a team environment and gave technical support to election shift co-workers. MTSU- Murfreesboro, TN
Computer Lab- IT helpdesk (6/12/2015 – 11/27/2015) Responsibilities:
Responsible for maintaining lab equipment in working order, including printers.
General IT questions are resolved and hardware/software issues are reported to the appropriate channels.
Ensure students can login to computers.
Submit work order tickets in a timely manner and do follow up checks to assess if issues were fixed accordingly.
Reeves-Sain- Murfreesboro, TN
IT Technician (12/1/2015 – 5/5/2016)
Responsibilities:
Resolve general IT tickets for various departments within Reeves-Sain.
Format new workstation PC’s and make sure network domain and programs are properly setup.
Extensive work with Active Directory and Group Policy.
Submit work order tickets in a timely manner and do follow up checks with end users to assess if issues were fixed accordingly.
3
Heather Liechty
KiZAN Technologies- Louisville, KY
Interning as a Junior Software Developer (5/16/2016 – 8/5/2016) Responsibilities:
Gained insight into how a consulting software development firm runs and sat in on several sales calls while learning how to best handle scope creep.
Responsible for re-designing an internal web application called “TimeKeeper” that is used to track the developer’s consulting time. This required extensive use of MVC5, JQuery, and Kendo UI elements. Included both front and back-end coding along with several other interns working as a team to complete objectives.
Developed a grocery store web application that had several requirements pertaining to how discounts and sales were handled in the database logic. (Shopping Kata)
Had one-on-one support and guidance from senior level developer’s over the course of the internship.
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