Human Resources Manager
Resume:
New Orleans, LA ***** *****.****@*****.*** 504-***-****
Phillip M. Guffa
New Orleans, LA 70125
*****.****@*****.***
Work Experience
Urban South Brewery New Orleans, LA
Packaging Manager Jun 2019 – Present
● Coordinate with department leads, ensuring packaging operations meets logistic and operational requirements
● Manage a diverse team to enhance collaboration and improve overall productivity
● Implement safety compliance procedures to promote a safe working environment for all employees
● Execute quality assurance management protocols to maintain high standards of product integrity
● Drive process improvement strategies to enhance operational efficiency and reduce costs
● Monitor inventory control processes to ensure optimal stock levels and reduce waste New York Life New Orleans, LA
Licensed Insurance Agent Apr 2018 – May 2019
● Interview prospective clients to obtain data about their financial resources and intentions
● Prepare personalized proposals outlining insurance and financial goals customized to customer needs
● Ensure policy requirements are fulfilled accurately, meeting official regulations
● Perform administrative tasks, such as maintaining records and handling policy renewals Transportation Security Administration New Orleans, LA Transportation Security Officer Jan 2017 – Apr 2018
● Provide security and protection of travelers and aircraft while maintaining a courteous and professional manner
● Responsible for operating various screening equipment and technology to identify dangerous/hazardous objects
● Perform searches and screening under Federal Directives, to include physical interaction with passengers and property
● Maintain focus and awareness in a stressful environment, make effective decisions in both crisis and routine situations The Occasional Wife New Orleans, LA
Warehouse Manager Jul 2016 – Jan 2017
● Maintain accountability of incoming deliveries and oversee outgoing deliveries
● Assist customers with all shopping needs; explain additional services available; delivery, moving and organization
● Daily arrange and set up furniture displays on the sales floor to maximize visibility of products
● Supervise workers and maintain schedules for efficient use of personnel on peak days and large operations
● Handyman Specialist responsible for home organization system installation, furniture assembly and set-up Lowe’s Home Improvement Southern Pines, NC
Customer Service Associate Mar 2016 – Jul 2016
● Assist customers with all their shopping needs; help in the selection, demonstration, and loading of merchandise
● Responding to customer inquiries throughout their shopping experience; promoting customer loyalty plans and/or extended protection/replacement plans where appropriate
● Certified vehicle operator on forklift, narrow aisle reach lift, and order picker DynCorp International Kuwait City, Kuwait
Munitions Accountability Officer Mar 2015 – Mar 2016
● Maintain accountability of all Munitions resources through periodic inspections and to validate stockpile integrity
● Responsible to develop and update local publications and policies appropriate for all levels of Munitions Operations
● Prepare informational papers on site projects; follow-up through each phase of assigned projects
● Required to interact with multiple agencies, ensure safety and security within the work center and dedicated facilities
● Routinely inspect numerous storage warehouses for safety, security and housekeeping discrepancies Phillip M. Guffa
New Orleans, LA 70125 *****.****@*****.*** 504-***-**** United States Air Force, Europe RAF Mildenhall, UK Human Resources Manager Mar 2010 – Dec 2014
● Coordinate recruitment, interview, and selection process across multiple international regions
● Senior Recruiter, vital link between Managers and other Recruiters, provide guidance on new recruitment strategies to meet changing goals and targets
● Initiate background security investigation process over multiple personnel information systems; synchronized through Human Resources Information Systems and the Office of Personnel Management
● Audit reviews of personnel records for accuracy and regulation compliance; maintain database for tracking trends
● Responsible for new employee orientation and training United States Air Force Boston, MA
District Human Resources Specialist Nov 2006 – Mar 2010
● New employee career counselor, vital in matching skills and experience to company vacancies
● Maintain financial records for client vouchers, validated against daily tracker for integrity
● Manager of Technical Degree Sponsorship Program (TDSP); applied target-recruiting for uniquely qualified, crucial applicants, across six states in the New England region
● Established training modules and directives to ensure the most up to date marketing techniques were followed
● Coordinate with colleges, universities, and trade shows to present informative, career focused lectures United States Air Force Schaumburg, IL
Human Resources Generalist/ Recruiter Nov 2003 – Nov 2006
● Recruit and interview potential applicants to fill existing organizational vacancies
● Interview applicant for suitability against qualifications, job requirements, and applicable regulations. Orchestrate process of applicant acceptance: contract details, schedule of wages, company expectations, initiate relocation, schedule medical/health screening, and job counsel
● Maintained personnel records for new employees and prepared applicants for the next phase of employment United States Air Force, Pacific Misawa, Japan
Superintendent Munitions Control Dispatch Sep 2000 – Nov 2003
● Monitor and oversee all aspects of the Munitions Departments production, logistics, and daily operations
● Provide Emergency Support Control Center, single point of contact while directing daily logistics operations
● Initiate accident and mishap investigations: analyze occurrence, resolve safety issues, and conduct formal reports
● Manage personnel manning and shift schedules, for 24 hour coverage Dispatch Center
● Oversee the training and education program, ensuring personnel maintain required proficiencies Education
Community College of the Air Force, Montgomery, AL
● Associate of Applied Science in Human Resources Management – 5/2005
● Associate of Applied Science in Munitions Systems Technology – 3/2003
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