Customer Service Manager
Resume:
CASSAUNDRA DIPAOLA
**********@*****.***
*** **** *** **, *******, MS 39110
OBJECTIVES
Seeking a Responsible position in management.
EDUCATION
Holmes Community College
May 10, 2013 Associates Degree of Liberal Arts
Phi Theta Kappa (Honors Fraternity)
Graduated with 3.647 gpa
University Southern Mississippi
August 2013, BSBA Hospitality, Tourism, Restaurant, Casino Management
Serve safe
ABC serve certificate
Food and beverage pairing
EXPERIENCE
Hyatt Place Hotel 1016 Highland Colony Parkway, Ridgeland,MS
Gallery Host 06/2016 – present
Checking guest in/out and making sure the experience is to Hyatt standards. Tending to the bar and preparing food for room service.
KohlerEngines Industrial Dr. Hattiesburg, MS
Engine Tech 08/2015 – 12/2015
Job responsibilities were quality control of assembly.
J&R Screen Printing Old hwy 11, Hattiesburg, MS
Logo Design specialist 3/2015 – 7/2015
Created and designed logos for t-shirts and posters for companies and events.
North Atlantic Security Hattiesburg, MS
Officer 03/2014 – Present
Job description and duties were responsible position with firearm safety training.
Hattiesburg Convention Center Hwy 49 Hattiesburg, MS
Bartender/Server 08/2013 – 07/2014
Job description and duties were inventory control, client service, and mixologist specialist.
Bonefish Bar & Grill Colony Park Madison, MS 39110
Server 06/2012 – 05/2013
Job descriptions and duties were to ensure that guest had a great experience and returned, side work and managing money.
Babalu Tacos & Tapas Jackson, MS
Bartender 05/2011 – 09/2011
Job description and duties were to combine and serve wider types of beverages by mixing ingredients like water, sugar, liquors, soda, bitters, and fruit garnishes, provide customers with beer, liquor and wine. As well as; gathering cash and tabs in correct amounts and liable and liable for cash and inventory for the time worked.
Mac’s Grocery Hwy 51 Ridgeland, MS 39157
Cashier 11/2010 – 05/2011
Job descriptions included ringing up grocery items and taking payment from patrons, bagged groceries, stocked shelves, and knowledge of product placement.
Alumni House Sports Bar & Grill Hwy 51 Ridgeland, MS 39157
Assistant Manager and Bar Manager 06/2010 – 11/2011
Job descriptions included scheduling staff, opening and closing procedures, placing liquor and food orders.
SKILLS
15 years of consistent work experience
Expertise in customer service.
Quality Control
Personal management in various businesses.
Knowledge of POS systems and P&L statements.
Knowledge of Inventory control.
Knowledge of Invoices
Contact this candidate