Customer Service Microsoft Office

Aaron Canzater

**** ***** ***** ****** *** *-*** • Rock Hill, South Carolina 29732

803-***-**** • **********@*****.***

Professional Experience

Rock Hill Police Department, Rock Hill, South Carolina March 2016-

Telecommunications Operator

•Successfully dispatched high priority emergency calls from the public to patrol officers within one minute assisting them with all suspect information

•Receives radio/telephone calls from field units, transmits messages via radio, telephone, or computer and makes inquiries to obtain information or service of other agencies.

South Carolina Department of Public Safety, Blythewood, South Carolina April 2012 –March 2016

Telecommunications Operator III

•Located wanted persons, stolen vehicles, stolen license plates, stolen firearms

•Successfully answered civilian complaints and responded to requests for roadside assistance

•Used direct calls from the public to effectively locate and stop reckless and intoxicated drivers

•Provided immediate response to radio communication traffic from state highway patrol troopers with precision and accuracy

Wal-Mart, Columbia, South Carolina February 2009 – March 2012

In-Stock General Merchandise and Grocery Associate

•Created merchandising plans to successfully display seasonal grocery and general merchandise

•Transported merchandise freight from truck unloading area to sales floors

•Proper shelving of general merchandise and groceries

•Adjusted pricing of correctly and incorrectly labeled merchandise

Palmetto Pool Management, Columbia, South Carolina June 2008 – September 2010

Pool Enforcement Monitor

• Authorized residential pool and safety rules and regulations

Dunkin Donuts, Columbia, South Carolina July 2006- April 2008

Crew Member

Worked as a team member performing cashier duties, product assistance/assembly and cleaning while maintaining excellent customer service

Guaranteed positive customer experiences and resolved all customer complaints

Education

University of Phoenix, Phoenix, Arizona August 2013 – May 2015

Master of Science in in Administration of Justice and Security

University of South Carolina, Columbia, South Carolina January 2007 – December 2011

Bachelor of Arts in in Criminology & Criminal Justice

•Minor in Computer Science

•Ridge View High School, Columbia, South Carolina August 2003 – May 2006

High school Diploma

Additional Information

•Skills: Creative Writing, Microsoft Office

•Certifications: NCIC SLED Criminal Justice Information System Certification, NSC First Aid CPR & AED Certification, FEMA Emergency Management Institute Independent Study Certification

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