Front Desk Administrative Assistant Support

PATRICIA S. ROBINSON

****-* ****** ******

Killeen TX 76544

********.********@********.***

Home: 254-***-****

OBJECTIVE: Seeking employment to further expand my experience and skills to assist and support the military community and their families.

WORK EXPERIENCE

American Red Cross Killeen, TX (11/2015 - Present) Administrative Support Volunteer

Supervisor: Wade Walrond 254-***-****

Duties: Perform support activities within the station to include volunteer recruitment, public relations, fund raising, office support, and special events. Assists with data entry, mailings, and answering calls. Contacts military members and their families to ensure their needs were met by emergency communication services and provide additional information, referrals, and other related services if needed.

American Red Cross Heidelberg, Germany (09/2008 – 11/2011) Chair of Volunteers

Supervisor: Peter Butner

Duties: Managed the process of recruiting, training, and developing volunteers to best use their skills and assist in the community. Assisted the Station Manager in the supervision of volunteer staff and management of all human resource functions, including recruitment, training, utilization, evaluation, and recognition in accordance with ARC policies and procedures.

Carey Int. Limo Service Frederick, MD (08/2005 - 12/2005) Reservation Specialist

Supervisor: Ann Paylor 301-***-****

Duties: Made reservations for upscale clientele. Provided personalized customer service,typing with light accounting duties.

Community Activity Center Frederick, MD (08/2003 - 01/2004) Night Manager

Supervisor: Chad 301-***-****

Duties: Managed evening event functions. Tended bar, accounted for all monies,event scheduling,and data entry.

EDUCATION

Vista College Killeen, TX (2012) Medical Assistant

University of Maryland - Europe SHAPE, Belgium (2006 - 2007) General Studies

Education America Honolulu, HI (1999 – 2000) Medical Assistant

Greenfield Community College Greenfield, MA (1992 – 1993) General Studies

ADDITIONAL INFORMATION

Certification - CPR and First Aid Instructor (01/2016)

Certification - CPR First Aid Infant and Adult (12/2015)

Certification - Certified Nurse Assistant (05/1998)

Certification - Certified Home Maker (11/1995)

Certification - Medication Administration (06/1995)

License - Realtor - Maryland, USA (08/2003)

References Available Upon Request

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