Organisation, planning, execution, management, computer, customer aid

Ivan Tazi Nkegoah

Tel. 832-***-****

*********@*****.***

**** ********* *****, ***. ***, Houston, Texas 77077

WORK EXPERIENCE

Sales Support,

Jacksonville, Florida, July - August 2016

Africana Food Store

-Assisted in store sales and restocked shelves in assigned areas of the store and where necessary.

-Upheld standards for merchandise presentation.

-Supported store standards of passionate customer service and through customer engagement.

-Followed up sales and reported on activity on a daily/weekly basis to Team Leader/ Sales Management.

-Additional responsibilities and/or duties as assigned by the sales management

-Packaged and handled outgoing mails, envelopes/parcels for shipments.

Sales Manager & Proprietor,

Douala & Kumba, 2010 - 2015

Home movies rental

-Created an effective marketing trend to promote sales and distributions.

-Opened and closed the store.

-Reconciled daily cash flow and accounts quarterly.

-Planned and implemented different sales techniques in order to hit sales targets.

-Bought and sold in bulk while retailing and renting home movies.

-Merchandised and putted up promotional sales and rental services.

-Created and monitored client’s records and responded directly to their needs.

-Dealt with multiple customer inquiries such as placing orders, request and handling of complaints.

Volunteer Program Coordinator,

Kumba, December 2005 – 2010

Global Conscience Initiative, Cameroon

-Facilitated the recruitment, development and planning of programs for five to eight internship students and five volunteers yearly.

-Coordinated and followed up and supervised task/project performance.

-Created and built networks and partnership with stakeholders.

-Scheduled and attended meetings, community sensitization, visits and research for volunteers and internship students.

-Responded to clients and helped team with any inquiries as necessary.

-Drafted and prepared documents, instruments, correspondences and handled administrative files.

Human Rights Volunteer,

Kumba, July - December 2005

Youths for Peace Initiative, Cameroon

-Recorded statements, complaints and facilitated investigation, intervention on human rights.

-Sensitized, counseled and petition human rights abuses.

-Monitored, researched and reported on peace, democracy and human rights.

-Collected data, analyzed and documented human rights abuses and issues.

PROFESSIONAL EXPERIENCE

Logistics/Transport Intern,

Douala, June - December, 2008

Agence de Prestations Maritimes S.A

-Facilitated strategic monthly/daily working plans and weekly tasks.

-Responding to English clients and helping team with any inquiries and translations necessary.

-Organized and carried out logistics services for ocean and air freight, goods clearance and tracking.

-Industrial warehousing and goods inventory control.

-Prepared bills of lading, handled shipping and forwarded goods and containers at import and export.

Advocate/Solicitor Intern,

Kumba, July – August, 2002

Tano Chambers, Kumba

-Drafted legal documents, reports, correspondences, contracts and or instruments.

-Investigated and researched on matters and compiled case files.

-Handled briefs, counseled clients and attended court sittings.

EDUCATION

Diploma in Transport & Logistics

ODECI - Douala, Cameroon,

September 2008

Certificate in GCE Advanced Level

Presbyterian High School Kumba, Cameroon,

June 2000

SKILLS

-Computer proficiency in data entry, MS Access, Excel, Word, PowerPoint,

-Customer oriented services

-Management and administrative

-Communication (verbal and written), reporting and documentation

-Organization and planning

CERTIFICATION

-OSHA Certified

-Forklift License

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