Customer Service Front Desk

Bradley Clark

*** **** ******* * Willis, Texas **378 * 936-***-**** *******.*********@*****.***

Experience

Shift Lead

Taco Bell, Conroe, Texas

April 2010 – Present

Managing inventory including food, paper products & distribution of items within store

Supervise seven employees & administer schedule for shift

Maintain cleaning of store in both front & back of house

Facilitate balance of all transactions during shift

Front Desk Agent

La Quinta, Conroe, Texas

August 2004 – September 2009

Processed departures & arrivals

Coordinated room assignments

Accommodated any guest requests & concerns

Assisted in cleaning lobby area

Performed Hotel financials and Guess Accounting

Education

Pursuing: Bachelor of Science

Hotel and Restaurant Management

University of Houston, Houston, Texas

(Anticipated graduation date: May 2020)

Currently enrolled at Lone Star College. Anticipated transfer date to UH: August 2018.

Skills

Excellent customer service experience & skills resulting in ongoing pay raises.

Leadership

Club Commander/Lead in JROTC at Willis High School (2005-2008)

References

Reference name, Company

Contact Information

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