JESSICA,

Committed and motivated recruiter with exceptional customer service and

decision making skills. Strong work ethic, professional demeanor and great initiative.

***** *. **** *** #****

SUMMARY

HIGHLIGHTS

EXPERIENCE

08/2015 to 06/2016

06/2014 to 07/2015

01/2013 to 01/2014

SALAZAR

Glendale, AZ 85306 C: 623-***-**** acwi4h@r.postjobfree.com

Communication File and record maintenance

Microsoft Office Excellent problem solver

Research & Planning Schedule management

Organizational Skills Self-starter

Time Management Deadline-oriented

Email/faxing & Receiving Spreadsheet development

Recruiter for Southwest Airlines

Aerotek Aviation - Scottsdale, AZ

Received and screened a high volume of internal and external

communications, including email and mail.

Analyzed employment-related data and prepared required reports.

Conducted reference and background checks on all job applicants.

Developed creative recruiting strategies that met anticipated staffing

needs.

Communicated the duties, compensation, benefits and working

conditions to all potential candidates.

Managed all phases of recruitment, including defining hiring

management needs and posting available positions.

Contacted all job applicants to inform them of their application status.

Recruited for various positions across multiple locations.

Maintained an accurate candidate tracking system.

Setup Agent 1

Waste Management - Phoenix, AZ

Trained in 5 market areas.

Skilled using MAS system.

Skilled in Siebel system.

Processing 20 to 40 accounts daily.

Verified that information in the computer system was up-to-date and

accurate.

Identified and resolved system and account issues.

Youth Corrections Officer I

Arizona Department of Juvenile Corrections - Phoenix, AZ

Assisted in restraining violent and unruly youth.

Monitored inmate behavior to prevent crime, escape attempts and

other dangerous activities.

Maintained records and logs of man hours, materials and equipment

used.

Conducted internal security checks and distributed meals.

Continually monitored dormitories for inappropriate activity.

Supervised the meal distribution and observed inmates during meals.

Conducted pre-trip and post-trip equipment inspections of transport

vehicles and equipment.

Counseled juveniles on day-to-day reality oriented problems.

Supervised inmates during meals, visits, recreation, telephone calls and

shower time.

Served as a member of the treatment staffing team to develop a

rehabilitative program for juveniles.

Received property from incoming inmates, provided receipts and

inspected items for contraband.

Routinely reviewed housing assignments and reassigned inmates when

needed.

Informed inmates and visitors of rules, safety and security procedures

and responsibilities.

Maintained communications with all other areas of the facility at all

times.

Maintained daily logs of shift activity.

Supervised the activities of adolescents in a residential setting.

Enforced resident behavior management system and wrote incident

reports for infractions.

Employed de-escalation techniques, verbal commands and used

physical and mechanical restraints to address unruly inmates.

Maintained appropriate control, security and well-being of youth at all

times.

Attended regular trainings and maintained appropriate certifications.

10/2011 to 02/2012 Shift Leader

Amazon - Phoenix, AZ

Promoted within first week of position to shift leader

Pack and ship customer orders Pick customer orders on a multi-level

mezzanine

Receive products using radio frequency scanners

Helped train new associates.

Operated crane to lift and move materials and large objects.

Loaded proper materials while abiding by all safety and legal standards.

03/2007 to 12/2009 Human Resources Specialist

United States Army

HR policies and procedures

Benefits administration

Keeps employee records up to date

Excellent communication skills

Ability to maintain a high level of confidentiality.

Identified staff vacancies and recruited, interviewed and selected

applicants.

Served as a link between management and employees by handling

questions, interpreting and administering contracts and helping resolve

work-related problems.

Advised managers on organizational policy matters and recommend

needed changes.

EDUCATION

2016 Associate of Arts

Phoenix College - Phoenix, AZ

3.5 GPA

2007 High School Diploma

Science and Humanities Academy - Phoenix, AZ

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