Customer Service Medical Assistant

Hope Richards

**** ******* **. ********, ** ***22

(C)804-***-**** (E) **.************@*******.***

Objective: I am seeking a challenging position where I may utilize my accquired skills and experience with an innovative company that offers personnal, professional and financial growth.

Professional Summary

Professionally trained phlebotomist with experience ensuring high standards

of culturally competant care for a wide variety of patients with diverse

needs. Effective Medical Assistant with the ability to readily adapt to

changing environment and demands.

Core Qualifications

Venipuncture and blood draw

Breath alcohol and drug screen collections

Specimen collections and processing

Obtaining and charting vital signs

Prompt customer service

Enthusiastic caregiver

Clinical training

Profficiency with computerized charting

Advanced problem solving skills

Concise verbal and written communication skills

Strong work ethic, dependable and efficient

Work Experience

GDIT

Richmod Va 2015-2016

Customer Service Rep

Answer inbound Calls

Provide Great customr service

Labcorp

Richmond, VA. 2010-2015

Phlebotomist

Register patients

Venipuncture and blood draw

Collect and process specimens

Trueheart Transportation

Richmond, VA. 2007-2010

Supervisor/Driver

Schedule route for drivers on a daily basis

Ensure all drivers are following guidelines

Payroll

Transport clients to and from work

Dispatch

Gastrointestional Associates

Richmond, VA. 2006-2008

Medical Assistant

Vitals

EKG

Phlebotomy

Maintain record control

Schedule appointments

Caliper Temp Agency

Richmond, VA. 2005-2006

VCU Parking and Transportation

Program Support Tech.

Collections

Provide excellent customer service

Respond to inbound and outbound calls for event parking

American Security Group

Richmond, VA. 2004-2005

Department of Corrections Academy for Staff Development

Site Supervisor

Ensure employees follow all rules and regulations

Process state employees for housing assignments

Maintain key control

Make security and safety rounds

Answer switchboard and transfer calls

Abbacus Temp Agency

Richmond, VA. 2003-2004

Department of Motor Vehicle

Program Support Tech

Data Entry

Prepare paperwork for microfilming

Virginia Correctional Enterprise

Provide customer service

Input orders into database

Ensure proper routing of orders

Volunteer Experience

American Red Cross

Petersburg, VA. 1999-2000

Social Service Coordinator

Computer data entry and processing

Manage donor datebase

Make emergency contacts

Work closely with at risk families

Handle general office duties

Education

The Braxton School

Richmond, VA.

Medical Assistant Program

Completion 2006

Virginia State University

Petersburg, VA.

Bachelor of Science - Social Work

August 1999 - 2002

Henrico High School

Richmond, VA.

High School Diploma

September 1995 - June 1999

Contact this candidate