Administrative Assistant Data Entry

Stephanie Albury

** ********* ******, ***.**, Bronx, NY 10452

646-***-**** / *********@*****.***

Skills: Microsoft Office Suite, Data Entry, Record Management, Administrative Assistant, Switchboard, Inventory Management, CMap 3.0, Microsoft Outlook, Scheduling, Customer Service, Medical Transcription, Suncoast Solutions.

PROFESSIONAL EXPERIENCE

Visiting Nurse Service of New York New York, NY 02/2016 - 08/2016

Hospice Care Call Center Representative (Temp)

●Provided requests for medical equipment and supplies and tracked deliveries or pickups from vendors for patients.

●Provided requests for Death Certificates for funeral homes.

●Resolved patient problems / inquiries; Provided telecaring calls to new admission patients.

●Conducted inbound calls to connect patients to their corresponding hospice staff.

●Completed referrals for hospice placement.

●Maintained patient notes and updates in hospice database system.

Complex Care Solutions New York, NY 08/2013 – 04/2015

Call Center Representative/ Medical Transcriptionist (Temp)

●Conducted outbound /inbound calls to Medicaid Advantage members to schedule Annual Health Assessments.

●Managed multiple clinician calendars using Outlook; Ensured HIPAA regulatory compliance

Medical Transcription

●Referenced medical terminology to ensure accuracy of Annual Assessments; Quality assurance of all documents.

●Assembled and filed charts as needed; Data Entry of all assessments; Office Management support

La Fuente Inc. / NY Taxi Workers Alliance New York, NY 03/2012 - 04/2013

Data Entry Specialist

●Data Entry of all reports and receipt transactions.

●Reception; Public Advocate

NYU Student Health Center New York, NY 10/2011 – 02/2012

Registrar /Administrative Assistant (Temp)

●Registered students at NYU upon arrival for doctor appointments.

●Scheduled NYU students for future counseling appointments using PNC software.

●Verified students insurances.

Assemblyman Herman D. Farrell Jr. New York, NY 10/2010 – 08/2011

Administrative Assistant/ Research Assistant

●Administrative support and calendar management for District Leaders in Harlem.

●Filed correspondence, court documents and other records

● Assisted in constituents gaining entitlements.

New York Harm Reduction Educators, Inc. Bronx, NY 10/2007 – 03/2010

Administrative Assistant/Ryan White Counselor

●Assisted in auditing Time and Attendance sheets for payroll

●Administrative support to all departments

●Screened and directed incoming calls on multiple lines.

●Meet regularly with clients to assess needs, and develop service plans.

●Ordered supplies for the agency, kept record of databases and, mailing lists.

●Filed correspondence, court documents and other health records.

●Created and maintained files for each Ryan White participant; facilitated groups for Ryan White.

●Outreached for SEP and HIV Testing.

●Intervened as advocate for clients to resolve emergency problems in crisis situations.

●Connect clients to psychiatric services; Escort clients to appointments when needed

La Esperanza New York, NY 03/3005 - 10/2007

Direct Care Worker Assistant Teacher

●Assisted monitored and taught individuals with preparation of daytime activities; encourage good personal hygiene, and behavior appropriate in their home or apartment.

●Performed daily record keeping of each consumer’s activity

●Followed individual treatment plans consistently

●Implemented OSHA regulations

Montefiore Hospital Bronx, NY 10/2003 – 01/2005

HIV Research Assistant/ Office Assistant (Temp)

●Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations.

●Administrative data entry of all reports.

●Interviewed patients to complete documents, case histories, and forms as intake for HIV research.

●Maintained medical records, technical library and correspondence files.

Parkchester South Condo Bronx, NY 5/2000 - 05/2001

Human Resource Assistant

●Reviewed resumes and applications sent in by job applicants.

●Maintained employee and correspondence files.

●Scheduled interviews for job applicants.

●Assembled new hire information packs.

●Reviewed staff monthly vacation reports

●Reviewed, audited and verified monthly benefit invoices.

EDUCATION AND CERTIFICATIONS

Cicatelli Associates HIV Testing / Education New York, NY

N.D.R.I. HIV Training / Professional and Ethical Education New York, NY

Fairleigh Dickinson University Earned Credits toward Liberal Arts Degree Teaneck, NJ

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