Administrative Assistant Mental Health

Brigitte Young

Atlanta, GA

********.*******@*****.*** - 914-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Office Assistant -1

Bedford Hills Correctional Facility - Bedford Hills, NY - June 2006 to July 2016 Responsibilities

Prepare legal documents for inmates release and clemency procedures; create release packages for Field Parole Officers; interact with Division of Correctional Services; operate the switchboard; answer in bound calls; assist family members, of inmates with different issues; problem solving. Accomplishments

When I assist with in bound calls, family members ask for my name as a point of contact because they were given the run around initially and I like to assist and solve the problem as best as I can. Skills Used

HIPPA laws, and due to the fact that this is a correctional facility, I have to exercise confidentially as well but know how much information I can share.

Administrative Assistant

Office of Mental Health - Bedford Hills, NY - April 1998 to May 2006 Responsibilities

Managed and created admission paperwork; managed physician schedules; maintained and created weekly attendance roster for Special Housing Unit; created patients records; answered in bound calls; filed and purged files.

Accomplishments

Gained the trust of mental health patients; I was highly regarded by the staff; was advised to go back to school to get my degree to counsel.

Skills Used

I had to exercise the HIPPA laws; I had to maintain professionalism and confidentially at all times due to the fact that we were physically on the unit with the inmates. Keyboard Specialist -1

Division of Parole - Bedford Hills, NY - May 1988 to April 1998 Responsibilities

Prepare legal documents for inmate release and clemency procedures; create release packages for Field Parole Officers; typed Parole Board summaries for New York State Parole Board Commissioner review; interacted with Division of Correctional Services; answered in bound calls; sorted mail, sometimes answering mail.

Accomplishments

Enjoyed working with staff and inmates repectively. I was a valuable team member. Skills Used

HIPPA laws had to be adhered to; worked with highly confidential paperwork. Medical Assistant

Bedford Hills Correctional Facility - Bedford Hills, NY - May 1984 to May 1988 Responsibilities

Pulled records for physicians; typed reports for physicians; managed physicians schedule; answered in bound calls.

Accomplishments

Worked with staff and inmates repectively. I had to work in a professional manner; inmates came to me with needs or concerns which in turn I had to report this to the proper authority. I was well respected and liked. Skills Used

You had to be a people person due to the fact that you had to deal with many phone calls and and in person interaction.

Commissary Clerk

Bedford Hills Correctional Facility - Bedford Hills, NY - August 1982 to April 1984 Responsibilities

Shopped for inmate population; restocked the commissary store; managed in bound deliveries; kept track of goods to be purchased and gave request to the Business Office; completed daily inventory. Accomplishments

Processed inmates in a timely fashion; tried to keep the atmosphere as pleasant as positive as possible; answered their recommendations for new additions to the commissary. Skills Used

Patience, patience, patience although this is a prison setting, everyone wanted their needs met ! EDUCATION

High school or equivalent

1981

SKILLS

Secretarial (10+ years)

ADDITIONAL INFORMATION

I have over 30 years of administrative experience and I believe I have what it takes to excel in this position. The time that I have spent in this position has allowed me to become extremely organized and I have no problem wearing multiple hats. Throughout the many departments I have worked in, all have resonated with me differently. The one constant with everything has been my interacting with my colleagues, supervisors and inmates. I've always maintained a positive demeanor and this is something that I felt has changed our work environment. No matter what walk of life, I treat everyone with kindness. I'm in a position where I am typically always interacting with people so I make it my business to always be pleasant. Also, I am relocating to the Atlanta area very soon so I would love to be able to step right into a position and get started!

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