Customer Service Sales

Brandon Evans

(C) 832-***-****

*********@*****.***

Professorial Summary

Dynamic Account Manager/Route Driver accomplished in managing customer service for numerous top accounts while simultaneously exceeding sales goals on new and existing products. Cultivates, nurtures, and maintains long-term customer relationships to boost sales and grow brand visibility.

Skills

*Territory Sales Management *Route Driver

*Powerful Negotiator *Detailed-oriented data analysis

*Strategic Marketing *Organized

*In-depth knowledge of Salesforce *Customer Service

Work History

Customer Service Rep (06/2016-present)

Uhaul inc. -Houston tx

• Provide outstanding to our customers in person and on the telephone.

• Prepare rental contracts and invoices for customers.

• Maintain the facility and lot clean and inspect rental equipment.

• Sale products to existing and new customers.

• Resolve customer complaints

Account Manager/ Route Driver/Warehouse (01/2015 – 04/2016)

Dr. Pepper - Houston, TX

• Consistently exceeded monthly sales quotas by more than 10% by pursuing leads and expanding the prospect list.

• Built client relationships by acting as the liaison between the customer and sales team.

• Contacted regular and prospective customers to explain product signings to resolve problems and provide ongoing support.

• Verify correct product is pulled for order

• Unload freight from racks to pallets.

• Use hand held system to pull order for customers

• Scan all barcodes for correct products

Route Driver/Warehouse(01/2013 - 02/2015)

Schwans Inc. - Houston, TX

• Use hand held system to pull order for customers

• Scan all barcodes for correct products

• Increased sales volume by adding 15 accounts in my territory.

• Monitored market activity and quoted pricing to maintain healthy profit margins.

• Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.

• Managed a portfolio of 100 accounts totaling $10,000 in sales.

• Oversaw sales forecasting, goal setting and performance reporting for all accounts.

Education

Lamar University - Beaumont, TX

Associate of Applied Science: Computer Science

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