State University Quality Control

PIERCE O’DALY

**** ******** *; Apt *. *****.

347-***-**** : ******.*****@*****.***

WORK EXPERIENCE

GETTaxi, New York, NY September 2015-Present

Fraud Specialist

Perform daily client account tasks including updating and coordinating all social media outlets, researching and responding to client queries and developing reports for upper management.

Oversee analysis and resolution of billing discrepancies including the creation and implementation of numerous pricing strategies which consistently decrease production costs.

Oversee loss prevention through assessing purchasing records and financial history for possible fraudulent activity. Identified and eradicated internal fraudulent activity which recovered > $1500 of weekly revenue. This also resulted in streamlining staff costs by nearly 20%.

U.S Navy, Great Lakes, IL September 2014-Present

MA3 (Master of Arms 3rd Class)

Work with groups of 6-10 sailors to investigate and minimize inefficiency and misconduct. Used critical thinking and problem solving amalgamated with a nuanced military skill set to execute missions with minimum casualties and maximum efficiency.

Decommissioned USS Vandergrift (FF-48) 6 weeks ahead of schedule increasing efficiency and output by 10 percent.

Ranked to Petty Officer Third Class in 7 months.

Club Med International, San Salvador, Bahamas April 2012-Septmeber 2014

Watersports Supervisor/ PADI Divemaster

Planned and led over150 diving and sailing excursions, organized scheduling, assigned responsibilities to small groups of experienced watersports staff and large groups of watersport novices, mapped routes, ensured quality control of equipment and logistics while enforcing safety standards.

Slashed overall operating costs nearly 10 percent by implementing new labor schedule and original resource allocation strategies.

Personally obtained over 60 referrals through Trip Advisor which directly resulted in a 20 percent increase in total revenues.

EDUCATION AND HONORS

State University of Purchase, Purchase, NY January 2011

Bachelor of Arts in Economics, 3.41 GPA

Honors for senior thesis on sub-prime mortgage crisis: Sub Prime Economy (title).

Related course work: trigonometry, linear algebra, and calculus.

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