Customer Service Administrative Assistant

SAMANTHA ALEXANDER

**** ** ******, ******** ** T*L 2Y4 *****.***@****.*** 587-***-****

OBJECTIVE

To gain full time employment at an entry level position.

SKILLS & ABILITIES

Works well in a team environment, positive, out-going, and personable. Highly responsible, punctual and reliable.

EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE GREATER EDMONTON TAXI SERVICE

2015 - CURRENT

Answer all telephone calls quickly and accurately

Ensure excellent customer service by replying promptly and efficiently to questions from customers

Ensure all complaints are forwarded to the appropriate manager

Assist with tracking lost and found items

Assist drivers as required

Ensure all delivery requests are input accurately and is a timely manner

SERVER/HOSTESS DENNY’S RESTAURANT

2014 - 2015

Provide efficient, quick, friendly service for customers

Ensure customer orders are accurate and arrive within a timely manner

Assisted with cash transactions and performed final cash out at end of shift

Assisted with bussing tables and performed cleaning of facility as required

Ability to deal with a variety of situations while on night shift

Ability to perform alone as well as in a team environment

Greeting and sitting customers

MEAT DEPARTMENT SPECIALIST SAVE-ON-FOODS

2014

Provide efficient, quick, friendly service

Organizing and putting daily stock on display including preparation and wrapping

Weighted and packaged customer specialized requests

Ensure that customers were informed regarding special cuts and quality of meat

Assisted with inventory

Ensured the deli counter and area were cleaned per specified requirements

EDUCATION

PCDI COLLEGE 2016 - CURRENT

ADMINISTRATIVE ASSISTANT

Office training for everyday business management

PCDI COLLEGE 2013 - 2014

CHILD CARE LEVEL 1

Studied about early childhood development, childcare, and well-being

PCDI COLLEGE 2013 - 2014

CORE COURSE UPGRADING

Upgraded Core grade 12 courses to comply with current Education standards

CERTIFICATES

CHILD CARE LEVEL 1 CERTIFICATION

PRO SERVE LICENSE

VOLUNTEER

13 Years working with the Edmonton Folk Music Festival in the security sector

REFERENCES

KIM HOREK GREATER EDMONTON TAXI SERVICE

Skyshuttle Dispatcher 780-***-****

NORA KENNEDY GREATER EDMONTON TAXI SERVICE

Taxi Dispatcher 780-***-****

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