Customer Service Sales

Robinaret Vargas

**** ******** **** ****** ****. 407-***-****

Sanford, FL 32771 ********@*****.***

Summary: To obtain a position in an environment with potential for growth where I can develop my skills and abilities while I obtain the knowledge required by the company. I am bilingual (English/Spanish), very responsible, dependable, punctual, honest, hard worker, provide excellent customer service, professionalism, able to work under pressure, self confidence, dynamic, positive attitude, motivation, energy, passion, self-confidence, dedicated person, loyalty and integrity.

Experience: 03/2013-06/2016 Kid City USA Winter Spring, Florida

Teacher

Provide high quality and community-connected childcare that promotes children's development and learning for the education and care of children from babies to toddler.

Develop play-based curriculum.

Assist with the indoor and outdoor supervision of the children.

Interact and care effectively for the needs of children, including in health, hygiene and safety.

Be proactive and take a positive approach to children's learning.

04/2008-06/2012 Latin American Pawn Orlando, Florida

Pawnbroker

Provide excellent customer service.

Maximize sales potential of the store.

Ensure that all administration is to the required standard with any errors or discrepancies being resolved immediately.

Ensure the security of all money, merchandise and premises at all times.

Respond promptly to all communication errors or problems.

Should have advanced negotiation, communication skills.

They must also handle cash transactions and organize and label inventory.

05/2004-01/2008 Fragrance Outlet Barceloneta, PR

Key Holder

Handle customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution.

Meet assigned sales performance and profitability criteria.

Ensure the security of all money, merchandise and premises at all times.

Manage inventory, bank deposits.

Assist Operation Manager in supporting operational priorities and related function.

Supervised employees to complete tasks and achieve goals.

Execution cashier responsibilities.

Education: 1999-2004 B.A., Criminal Justice/Major: Investigation

2015- Present M.A., Counseling

Skills Keyboarding Copy/Fax Machine Flexibility

Power Point Files Creativity

Microsoft Word Technical Capacity Stress Tolerance

Excel Numeracy Bilingual (English/Spanish)

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